HR Operations Manager



People & HR, Operations
Posted on Saturday, April 27, 2024
Location: Colombia

Start Date: ASAP

Contract Type: Employee

Travel: 10%

About Acceso

Acceso ( ) is a social enterprise that is revolutionizing food systems in Latin America and the Caribbean to put smallholder farmers first. Acceso’s mission is to create fundamental and lasting positive economic change in the lives of rural smallholder farming families. Our entrepreneurial model provides smallholder farmers with a sustainable way to participate in formalized markets, enabling them to work themselves out of poverty with dignity and to prosper. Acceso currently operates a portfolio of three social businesses in Colombia, Haiti and El Salvador and an agtech tool (Extensio) founded in Mexico. Across our agribusinesses, we have impacted 35,000 smallholder farmers and farm workers, generating more than $80m in farmer income to date.

About This Role

Acceso’s team is growing quickly, and we are hiring our first full-time Recruitment Manager to oversee Acceso’s global portfolio of recruitment activities. This is an exciting opportunity for an experienced recruiter to take on a leadership role within Acceso’s HR team and own the vision and strategy for the recruitment function. We are looking for someone with a dual passion for systems and people practices who will prepare our recruitment processes for continued scale and elevate Acceso’s employer brand within our operating countries.

Key Responsibilities

  • Payroll and Benefits Administration:
    • Lead the administration of employee compensation and benefits programs including health insurance, retirement plans, flexible spending accounts, wellness and learning, ensuring competitiveness, equity, and compliance with local regulations. Analyze market trends and benchmark data to inform compensation decisions and adjustments.
    • Ensure that payroll, benefits and PTO records for all Acceso operations are properly managed and review compliance with tax regulations and labor laws.
    • Analyze benefit utilization and cost trends to identify opportunities for improvement and cost-saving initiatives.
    • Provide guidance and support to employees regarding benefit options, eligibility, and claims processes.
    • Assist in the development and communication of employee benefits plans, policies, procedures, and training materials.
    • Participate in benefits-related projects and initiatives.
    • Supports relationship with benefit providers and brokers
    • Conducts research on benefits trends, regulatory changes, benchmarks and best practices in employee payroll and benefits administration.

  • Policies and Contracts Administration:
    • Develop and implement HR policies and procedures that align with the organization’s goals and objectives
    • Assist with drafting of offer letters, employment contracts, independent contractor agreements, contract amendments and other HR documentation.
    • Coordinate contract approvals and signatures.
    • Tracks contracts deliverables, obligations, payments, and deadlines.
    • Manages contracts databases and documentation in SharePoint and OneDrive and in the HRIS.
    • Updates contract templates and contract processes.
    • Assist with drafting, update and communication of HR policies and procedures.
    • Stay informed about changes in employment laws and regulations and recommend updates to policies as needed.
    • Provides administrative support to other HR functions and processes.

  • HR Systems and Processes
    • Implement and optimize HRIS systems and processes to automatize operations, improve data accuracy and integrity, and enhance reporting capabilities.
    • Ensure compliance with data privacy and security regulations.
    • Manage HR projects and initiatives as assigned
    • Continuously evaluate HR processes to identify opportunities for improvement.
Required Qualifications

  • Minimum required: Bachelor’s degree in Human Resources, Business Administration, Finance, Legal or a related field. Professional certification in HR management is a plus.
  • Minimum required: 5+ years of experience in HR operations management or a similar role, preferably in a multinational organization with operations in LATAM and the US.
  • Demonstrated experience in developing and implementing HR policies and procedures.
  • Proficiency in HRIS and MS Office Suite, particularly Excel.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
  • Strong knowledge of local labor laws and regulations in LATAM.
  • Thorough understanding of HR best practices and employment laws and regulations.
  • Basic understanding of employee payroll and benefits regulations in the US.
  • Discretion, and ability to maintain confidentiality and handle sensitive information.
  • Detail-oriented with a high degree of accuracy and a commitment to delivering quality work.
  • Ability to prioritize tasks, manage multiple deadlines, and work effectively both independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Language skills: Professional fluency in Spanish and English required. French or Haitian Creole a plus.

Application Instructions

To apply, please submit your CV/Resume and Cover Letter via the form below. For your application to be considered, please submit all materials in English.

For more information about Acceso and careers with us, please visit

Acceso is an equal opportunity employer and does not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.