Supervisor: IT Director | Data Analytics Manager
Location: Colombia
Start Date: June
Contract Type: Full time employee
About Acceso
Acceso ( www.acceso.org ) is a social enterprise that is revolutionizing food systems in Latin America and the Caribbean to put smallholder farmers first. Acceso’s mission is to create fundamental and lasting positive economic change in the lives of rural smallholder farming families. Our entrepreneurial model provides smallholder farmers with a sustainable way to participate in formalized markets, enabling them to work themselves out of poverty with dignity and to prosper. Acceso currently operates a portfolio of three social businesses in Colombia, Haiti and El Salvador and an agtech tool (Extensio) founded in Mexico. Across our agribusinesses, we have impacted nearly 35,000 smallholder farmers and farm workers, generating more than $80m in farmer income to date.
About The Role
The Program & Data Analyst will work with the Program team to launch, support, and analyze Acceso’s operations, utilizing and optimizing the use of Farmforce and Extensio, with a focus on Colombia. This role will play a key role in ensuring the standardized and consistent use and rollout of Farmforce and Extensio across Acceso programs
Key Responsibilities
Managing operational and impact data through the Farmforce platform
- Support agronomy and management teams to collect and analyze operational data that helps improve the quality and efficiency of Acceso’s producer support programs, including the preparation of internal and external dashboards/reports to report on key operational metrics and impact indicators.
- Develop training materials and train technicians’ on how to use Farmforce and Extensio.
- Train Program Analysts and other Acceso team members on how to use Farmforce.
- Support survey design and configuration in Farmforce
- Support field teams to upload and update new producers in Farmforce
- Keep Farmer Files updated.
- Perform data cleaning to align Farmforce and NetSuite farmer data, in coordination with the M&E and data teams.
- Identify areas for improvement in the use, processes, or design of Farmforce and present them to the Program teams or Farmforce reps for implementation.
- Stay informed about updates and new features in Farmforce. Continuously assess and propose optimizations to leverage the full potential of the platform.
- Document processes, workflows, and best practices related to Farmforce data management for reference and training purposes.
- Prepare internal and external dashboards/reports in Power BI
Manage Extensio – Acceso’s virtual technical support platform
- Train agronomy and management teams on basic Extensio usage and help them utilize the platform to reinforce the in-person technical training they provide to Acceso producers
- Create, coordinate, organize and/or execute desired messaging from Program teams to producer networks on good agricultural practices, weather data, and other topics of interest.
- Design and execute automatic alerts (droughts, temperature spikes, etc.)
- Oversee rollout of Extensio within Acceso producer network and Extensio partners.
- Prepare internal and external dashboards/reports to report on key Extensio metrics.
- Provide feedback highlighting campaign and content effectiveness and other key performance metrics.
Support the development of program materials for both internal and external use including presentations, producer training, and donor reports.
Support program activities including producer training, technician onboarding, focus groups, surveys, and other activities in the field.
Troubleshoot and resolve technical issues related to Farmforce and Extensio setup and ongoing usage
Other related tasks as determined by Acceso’s Programs and Data teams
Required Qualifications And Skills
- Minimum required: Engineer degree with a focus on agronomy or agriculture
- Minimum required: 2 years experience working with rural or low income communities or agricultural based projects in a program design/execution or agronomy role that includes field work
- Experience in digital community management, content creation for digital platforms and data analysis
- Advanced user of MS Office Suite applications (Word, PowerPoint, Excel)
- Proficiency with Farmforce, or other survey and data management and ag-tech software.
- Proficiency in SQL
- Proficiency in Power BI
- Proficiency in R or Python is a plus.
- Strong analytical and problem-solving abilities; data-driven
- Advanced level of English
