About Apollo Agriculture
Apollo Agriculture (a venture-backed scaleup, please
see here the Series B raise overview) is the commercial farming platform for small-scale farmers that helps farmers maximize their profits. Apollo uses agronomic machine learning, remote sensing, and mobile phones to deliver financing, high-quality farm products, and optimized advice that can more than double farm profitability, starting in Kenya. Our team brings together technology and operations experience from The Climate Corporation (acquired for ~US$1bn), Acre, Google, and One Acre Fund. We value evangelical pursuit of mission with a pragmatic approach, humility in the face of challenge, active discussion of disagreements, and considerate listening.
About the Role
We're looking for qualified and enthusiastic customer experience and account management rockstars to join our Agrodealer Success Team. As an Agrodealer Success Agent, you will be responsible for managing the partner (agrodealer) and customer (farmer) experiences. You will be tasked with end-to-end partner support, which includes ensuring that our partners receive necessary and timely support to help them succeed in fulfilling their obligations to our customers. You will receive and respond to partner enquiries in a timely and accurate manner, anticipate and troubleshoot problems, and provide information regarding Apollo's products and services through trainings.
Available Vacancies: 10+
Location: Remote/ Anywhere (Kenya)
Reporting Lines: This role reports to the Partner Experience Associate
Apollo Agriculture does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression. Apollo Agriculture is an equal opportunity/equal access employer fully committed to achieving a diverse workforce.
Apollo Agriculture is committed to providing a safe and productive learning and living community. To achieve that goal, we may conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search and motor vehicle history.
Apollo Agriculture does not charge money or any kind of fee at any stage of the recruitment process.