About Apollo:
Apollo Agriculture is the commercial farming platform that helps small-scale farmers maximize their profits. Apollo’s ML-powered credit models and automated operations technology unlock the massive, untapped small-scale farming market, starting in Kenya. With optimized financing, high-quality farm products, and digital advice, Apollo farmers are already more than doubling their farm profitability. Apollo’s team brings together technology, credit and operations experience from The Climate Corporation (acquired for USD $1 Billion), Google, Capital One and One Acre Fund. We value evangelical pursuit of mission with a pragmatic approach, humility in the face of challenge, active discussion of disagreements, and considerate listening.
About the Role:
Apollo Agriculture is seeking driven Data Verification Agents. As a Data Verification Agent, you will be a critical part of ensuring a successful customer journey. Your key responsibilities will include transcribing accurate data submitted by Field Agents, maintaining up-to-date knowledge of data verification procedures, and consistently achieving approval Key Performance Indicators (KPIs). You will also be responsible for providing first-level resolutions to verification questions, ensuring 100% accuracy in data verification, and effectively communicating with supervisors to address issues and escalate priority matters. Additionally, you will document interactions, identify process gaps, and contribute to process improvements while preparing detailed reports on issues and suggesting solutions.
Location: Hybrid (Nairobi, Kenya)
Reporting Lines: This role reports to the Data Verification Associate
Contract Duration: Short-term
