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Join an organization at the forefront of improving health by transforming care through Centering® groups

Talent & Engagement Manager

About Centering Healthcare Institute

Centering Healthcare Institute is a non-profit organization that works closely with healthcare providers from all sectors to change healthcare. Our mission is to improve health, transform care, and disrupt inequitable systems through the Centering group model. Cen­ter­ing empow­ers patients, strength­ens patient-provider rela­tion­ships, and builds com­mu­ni­ties through three main components: health assessment, interactive learning, and community building. We are driven to create a future where the risk of preterm birth, the inequities of Black women dying from pregnancy-related causes, and the disparities in early childhood are significantly reduced - so that every child has the potential to enjoy future life chances, social and economic opportunities, and overall well-being. With over two decades of experience as the go-to resource for group care, we’ve developed and sustained the Centering model in nearly 500 practice sites and some of the largest health systems in the world.

Position Summary

Centering Healthcare Institute is positioning ourselves for growth and hiring our first-ever Talent & Engagement Manager. We seek an experienced leader who is passionate about fostering a dynamic and collaborative work environment where every team member feels valued and motivated. The Talent & Engagement Manager will play a pivotal role in our success. We seek a dedicated individual who can drive initiatives to enhance employee satisfaction, retention, and productivity in our remote-first environment. In this role, you will support the creation of strategies and programs focused on cultivating a positive and inclusive workplace culture. Your expertise will be instrumental in implementing effective communication channels, recognition programs, inclusion efforts, and initiatives that promote professional development among our diverse workforce.

Key Responsibilities of the Talent & Engagement Manager Include:

• Develop and implement employee engagement strategies to nurture a positive work culture within our fully remote organization.

• Gather feedback to assess employee satisfaction and identify areas for enhancement.

• Develop and facilitate organization-wide training programs to support professional development and growth for all team members, including managers and future managers.

• Track staff development activities and milestones

• Collaborate on organization-wide competency and values development, implementation, and administration.

• Support internal programs fostering inclusion, belonging, trust, and team cohesion, and promote inclusion efforts, including partnering with the Director of Equity on heritage and culture projects and managing affinity and identity-based groups.

• Assists the Vice President of Employee Engagement in coordinating and providing administrative support to the Employee Engagement team.

• Collaborate with the Chief of Staff to coordinate all-staff meetings.

• Address employee concerns and conflicts in a fair and timely manner.

• Analyze engagement data to refine strategies and make data-driven recommendations.

• Stay updated on industry trends to ensure effective engagement practices.

• Other duties as assigned.

Reporting Structure

This position reports to the Vice President of Employee Engagement.

Qualification Requirements

• 5 years of experience in employee relations, human resources, or related fields.

• Experience transforming organizational culture, implementing employee engagement strategies, and leading system changes to enhance employee experience and satisfaction.

• Understanding Employee Relations best practices, organizational behavior, and change management principles.

• Experience designing, coordinating, administering, and facilitating professional development opportunities for staff members

• Knowledge of applicable federal and state employment laws.

• Demonstrated success centering equity and inclusion in employee relations work, collaborating effectively with those leading these efforts to conduct comprehensive needs analyses, and implementing change models.

• Ability to clearly express your opinions, propose new ways of creating efficiencies, and be disciplined.

• High level of personal integrity, good judgment, and maturity.

• Strong communication and interpersonal skills.

• Proficiency in data analysis and interpretation.

• Collaborative mindset and stakeholder management skills.

• Updated knowledge of industry trends.

• Problem-solving and conflict-resolution capabilities.

• Strong service mentality.

• Excellent organizational skills and an ability to coordinate multiple tasks and activities

• Ability to build relationships and trust quickly across all levels of the organization, from entry-level employees to executive leadership.

• Ability to operate with empathy and emotional intelligence

• Entrepreneurial, highly motivated, and creative thinker who takes pride in their work and strives for excellence in achieving planned results.

• Strong communication skills.

• Track record of managing sensitive work with confidentiality, professionalism, and diplomacy

• Ability to travel nationally, approximately 10% of the calendar year, to various venues to meet with stakeholders.

• Bilingual Spanish preferred

Compensation and Benefits

The starting salary range for the Talent & Engagement Manager role is $90,000 - $100,000, based on the qualifications and years of relevant experience the selected candidate brings.

CHI offers a comprehensive benefits package that includes, but is not limited to, health, dental, and vision insurance, paid holidays, a 401k retirement plan with a matched employee contribution of up to 6%, and flexible vacation time (unaccrued vacation time that full-time eligible staff can utilize after three months working with CHI), among many other health and wellness offerings.

CHI actively seeks to build a diverse staff that reflects the populations we aim to serve and the communities where we work. CHI encourages multiple perspectives and experiences and strives to hire and retain a diverse workforce. Our employees are passionate, curious, and eager for the challenge of changing healthcare.