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CHANCEN International
About CHANCEN International
Headquartered in Kigali, Rwanda, and operating in Rwanda, Kenya, South Africa, and Ghana, Chancen International has helped over 5,000 young people access education leading to dignified work. Our focus on marginalized populations ensures these youth gain the skills needed to thrive and contribute to building strong economies and peaceful nations.
We are committed to creating an inclusive and positive working environment where each individual can flourish and achieve their full potential. Our actions are guided by our company values: Authenticity, Curiosity, Courage, Stewardship and Fairness.
The People & Culture (P&C) Manager in Rwanda is responsible for overseeing the HR function for Chancen Rwanda, ensuring a values-based work environment, and aligning HR policies with organizational goals and Rwandan labor laws. This role provides strategic HR leadership, manages employee relations, and oversees administrative operations to support Chancen’s mission.
HR Strategy & Organizational Development
Develop and implement HR strategies aligned with organizational objectives.
Lead organizational design initiatives, including structure changes and job evaluations.
Provide expert advice to senior leadership on people management and workforce planning.
Maintain HR dashboards for executive reporting and decision-making.
HR Policies & Compliance
Develop, review, and implement HR policies that promote organizational values and comply with Rwandan labor laws (e.g., Labour Code, RSSB, RRA regulations).
Ensure consistent policy application across the Rwanda office.
Monitor Rwandan legislative changes and update policies/procedures accordingly.
HR Planning & Reporting
Collaborate with the CFO and Finance Manager to develop annual HR budgets.
Prepare monthly HR reports on staffing, turnover, and compliance.
Conduct bi-annual audits of employee records to ensure accuracy and legal compliance.
Recruitment & Talent Management
Oversee end-to-end recruitment processes for all levels, including job descriptions, interviews, and onboarding.
Develop staffing plans, succession planning, and employer branding initiatives.
Implement inclusive hiring practices to promote diversity and equity.
Employee Relations & Engagement
Act as a trusted advisor for employee concerns, mediating conflicts and resolving grievances.
Foster a positive workplace culture through team-building events, wellness programs, and feedback mechanisms.
Conduct exit interviews and analyze turnover trends.
Performance & Reward Management
Oversee the performance management cycle, including goal-setting, evaluations, and feedback.
Guide managers on performance-related issues, e.g., Performance Improvement Plans (PIPs) and other disciplinary actions.
Implement recognition programs aligned with Chancen’s Policy.
Training & Development
Identify skill gaps and coordinate training programs (e.g., leadership development, compliance training).
Monitor and track training effectiveness and ROI.
Support career development through mentoring and coaching.
Compensation & Benefits
Manage payroll processes, ensuring compliance with statutory deductions (RSSB, PAYE).
Conduct salary benchmarking and reviews to maintain competitiveness.
Administer employee benefits (medical, pension, etc.) and liaise with providers.
Administration Management
Oversee office operations, including facilities, supplies, logistics, and vendor contracts.
Supervise administrative staff and ensure efficient workflows.
Ensure compliance with health and safety regulations.
Educational Qualifications
Bachelor’s degree in Human Resource Management, Business Administration, or related field.
Have at least a Professional HR certification.
Master’s degree is an advantage.
Technical Skills, Competencies, and Experience
Minimum 7 years HR experience with at least 2 years in a similar role.
Proven experience developing HR policies and strategies in Rwanda.
Experience managing administrative functions.
Nice to Have:
Strategic Thinking: Ability to align HR initiatives with organizational goals.
Emotional Intelligence: High interpersonal skills to build trust and mediate conflicts.
Legal Knowledge: Expertise in Rwandan labor laws and compliance requirements.
Communication: Excellent presentation, negotiation, and report-writing skills.
Leadership: Strong people management and coaching abilities.
Technical Proficiency: HRIS, data analysis, and project management.
Why Join Us?
Work in a supportive, value-driven and collaborative environment.
Lead HR for a mission-driven organization transforming education access in Africa.
Opportunities for professional development and career progression.
Competitive compensation and benefits.
