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Chancen International is a non-profit financial institution providing ethical, fair, and responsible financing to help young Africans access quality tertiary education. Using an innovative Income Share Agreement (ISA) model, we cover students' tuition fees, allowing them to study without financial barriers. Graduates repay a portion of their income once employed, creating a sustainable funding cycle that supports future generations. By empowering young people with education, we enable their transition to meaningful employment, fostering economic mobility and strengthening communities.

Headquartered in Kigali, Rwanda, and operating in Rwanda, Kenya, South Africa, and Ghana, Chancen International has helped over 5,000 young people access education leading to dignified work. Our focus on marginalized populations ensures these youth gain the skills needed to thrive and contribute to building strong economies and peaceful nations.

Key Responsibilities:

Office Administration

• Manage the front office: greet visitors, handle inquiries, and direct communications.
  
• Answer, screen, and forward phone calls; provide accurate information via phone/email.
  
• Procure and maintain office supplies, equipment, and inventory.
  
• Organize meetings, workshops, and travel logistics (accommodation, visas, transport).
  
• Maintain office cleanliness, office plants maintenance, safety, and security protocols.
  
• Manage all suppliers, vendors and service providers.
  
• Ensure all registers are properly filled and submit summary reports to the Country Director (Staff register, complaints register, visitors register).
  
• Manage all queries received on the official office email channel.
  
• Assist other departments during peak periods or as assigned.
  

• Assist with recruitment coordination: Schedule interviews and prepare interview materials - ensure a smooth candidate experience.
  
• Support employee onboarding/offboarding.
  
• Maintain HR records: Update employee files (personal details, leave records, certifications) - ensure confidentiality of HR data per Chancen’s policies.
  
• Assist with staff welfare initiatives: Coordinate team events, birthdays, or wellness activities.
  
• Support training coordination: Schedule training sessions, book venues, and track attendance.
  

Financial Administration

• Process payment requests and maintain records of office expenses.
  
• Reconcile transactions and support the finance team with audit preparations.
  
• Update and manage fixed assets register.
  
• Assist in budget tracking and generate expense reports.
  
• Support in procurement process.
  

Compliance & Reporting

• Ensure adherence to organizational policies and statutory requirements.
  
• Maintain accurate records and generate administrative/logistical reports.
  

Requirements

Benefits