About CHANCEN International
Chancen International is a non-profit financial institution providing ethical, fair, and responsible financing to help young Africans access quality tertiary education. Using an innovative Income Share Agreement (ISA) model, we cover students' tuition fees, allowing them to study without financial barriers. Graduates repay a portion of their income once employed, creating a sustainable funding cycle that supports future generations. By empowering young people with education, we enable their transition to meaningful employment, fostering economic mobility and strengthening communities.
Headquartered in Kigali, Rwanda, and operating in Rwanda, Kenya, South Africa, and Ghana, Chancen International has helped over 5,000 young people access education leading to dignified work. Our focus on marginalized populations ensures these youth gain the skills needed to thrive and contribute to building strong economies and peaceful nations.
We are committed to creating an inclusive and positive working environment where each individual can flourish and achieve their full potential. Our actions are guided by our company values: Authenticity, Curiosity, Courage, Stewardship and Fairness.
Job Summary
As our Regional Systems & DevOps Manager, you will be responsible for managing, maintaining, and optimizing our infrastructure and data systems. This is a cross-functional role that involves a blend of system reliability engineering, DevOps, and data operations.
Key Responsibilities
Administer and maintain a Microsoft SQL Server instance.
Administer and maintain a PostgreSQL database.
Manage and configure a Metabase instance for analytics and reporting.
Maintain and troubleshoot a Fivetran installation.
Configure and maintain CI/CD pipelines using GitHub Actions.
Deploy and manage applications on AWS Elastic Beanstalk.
Manage containerized applications using Docker.
Collaborate with engineering, data, and product teams to ensure smooth operations and deployments.
Backing up and restoring all databases (Core Banking System and Data Warehouse) to ensure data availability as per IT&MIS policy.
Ensure the core banking system, disaster recovery site, API links, and data warehouse are up and running. With upgrades, data integrity, data migrations and required developments.
Ensure systems and reporting structures provide appropriate portfolio and impact information and performance outputs to all levels of management, including licenses.
Allocating system storage and planning future storage requirements for the database systems and access controls.
Maintain system documentation and procedures and perform end financial activities (EOD, EOM and EOY) regularly.
Developing Management Information reports as per the business requests.
Simulate the end of the month, end of quarter/end of year, and generate a simulation report and product configuration set ups.
Manage servers, including software updates, security patches, and hardware.
Support on other tasks as assigned by your Supervisor.