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Digital Green

Job Title:	Administration Assistant
Location:	Addis Ababa
Department:	HR & Admin
Experience:	2 + years

About Digital Green

Digital Green is a global non-profit that has spent nearly two decades helping smallholder farmers build more prosperous, resilient livelihoods, reaching over 10 million farmers to date. Our flagship product, FarmerChat, is a multilingual and multimodal AI-powered advisory platform that gives farmers timely, locally relevant guidance, from climate-resilient practices to pest management, input use, and market access, in the language and format that works for them. Today FarmerChat reaches farmers across India, Kenya, Ethiopia, Nigeria, and Brazil, with millions of questions asked and answered in over 15 local languages. We combine deep, on-the-ground agricultural extension experience with modern AI to meet farmers where they are, and help them make better decisions, faster . For more information, please visit Digital Green’s website: www.digitalgreen.org.

Job Summary

Reporting to the Senior Head of Human Resources and Administration, the Administration Assistant is responsible for providing comprehensive administrative support across procurement, logistics, human resources, front desk operations, and office management. The role ensures the smooth and efficient operation of the office by coordinating administrative processes, supporting staff and visitors, managing office facilities and supplies, and facilitating procurement and logistics activities in compliance with organizational policies and procedures.

Key Responsibilities

A. Logistics and Procurement Support

• Support with procurement processes for goods, services, consultants, and other operational requirements in accordance with organizational policies and procedures.
• Coordinate logistics and transportation for staff, visitors, consultants, and official events, including travel arrangements, visa processing, flight bookings, accommodation, and related travel documentation.
• Maintain procurement and logistics records and support vendor communication and follow-up.

B. Front Desk and Administrative Support

• Manage the reception desk and serve as the first point of contact for visitors.
• Manage the organization’s stamp, incoming and outgoing telephone calls, emails, and correspondence with a high level of confidentiality and responsibility.
• Receive, register, distribute, and maintain records of incoming and outgoing mail and official correspondence.
• Provide administrative support by preparing documents, handling photocopying, scanning, filing, and other secretarial duties.

C. Office Administration and Management

• Support the smooth day-to-day operation of the office by ensuring office facilities, equipment, and utilities are functional and well maintained.
• Coordinate the maintenance and servicing of office equipment, facilities, and utilities, including internet, electricity, printers, computers, and office furniture.
• Maintain adequate stocks of office supplies and coordinate timely replenishment.
• Oversee office cleanliness and ensure a safe, organized, and professional working environment.

D. Human Resources Support

• Assist with recruitment, including posting job vacancy announcements and arranging interview schedules.
• Provide support in preparing employment-related letters and maintaining employee files.
• Assist with employee onboarding and offboarding.
• Support with employee insurance benefit administration, ensuring that all staff are registered and receive full insurance coverage.
• Support updating employee information, for example when their employment status changes (e.g., following a promotion) or when there are changes to their marital or family status.

Qualifications & Skills

Education and Experience

• Bachelor's degree in Human Resources Management, Office Management, Business Administration, Management, Procurement and Logistics, or a related field.
• Minimum of two (2) years of relevant professional experience in administration, office management, procurement, logistics, or human resources.
• Experience working with an NGO, international organization, or nonprofit organization is highly desirable.

Knowledge and Skills

• Strong organizational, planning, and multitasking skills with the ability to prioritize competing responsibilities.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), Google Workspace, and other office productivity tools.
• Excellent written and verbal communication skills in English.
• Strong interpersonal skills with the ability to build effective working relationships with colleagues, partners, and service providers.
• High level of integrity, professionalism, discretion, and confidentiality.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Willingness to learn quickly, adapt to changing priorities, and take on additional responsibilities when needed.

Core Competencies

To be successful in this role, you will:

• Demonstrate a strong commitment to Digital Green's mission and values.
• Be proactive, resourceful, and solution-oriented.
• Show initiative, sound judgment, and a strong sense of accountability.
• Maintain the highest standards of ethics, integrity, and professionalism.
• Thrive in a fast-paced, collaborative, and multicultural work environment.

Compensation and Application Process

Digital Green is a great place to work and prides itself on a competitive and comprehensive compensation and benefits package. Digital Green is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to religion, sex, national origin, disability status, or any other characteristics protected by law.
Candidates meeting the above requirements are invited to send their applications, including an application letter, CV, and credentials, to this application link: https://digitalgreen.applytojob.com/apply/FTpDBE9rxy/Administration-Assistant

For any additional information, call 011-667-2960

Only short-listed candidates will be contacted.