Quality Assurance Officer (QAO)

Earth Enable

Earth Enable

Quality Assurance
Posted on Nov 28, 2025

Who We Are

EarthEnable is transforming how people live by making homes healthier for families across rural Rwanda, Kenya and Uganda and helping to reduce the polluting impact of the building industry on the environment. Most Rwandans, Ugandans and Kenyans live in homes with dirt floors that are dusty, unsanitary, and fertile breeding grounds for parasites and germs. While replacing a dirt floor with concrete has significant health benefits (e.g., reducing diarrhea by 50% and parasitic infections by 80%), concrete is unaffordable for many who need it and is a huge contributor to global pollution.

To counter the environmental and affordability issues surrounding concrete, EarthEnable has spent the past 8+ years developing and selling high-quality, earthen floors and plasters that are 80% cheaper than concrete with 90% less embodied energy.

About the Role

The Quality Assurance Officer will ensure that EarthEnable’s products and services meet the highest quality standards. This role involves monitoring production processes, inspecting products, and implementing quality control measures. The ideal candidate has strong attention to detail and experience in quality assurance.

The responsibilities of this role will include, but not be limited to:

  • Conducting quality audits on all floors and plasters that gets less than 85% and auditing mason capacity.
  • Taking full charge of the varnish and anti termite in the county.
  • Make sure approval of all construction stages is done, being in charge of the county quality and taking accountability for poor quality floors.
  • Present quality reports to district teams and make suggestions on areas of improvement.
  • Follow-up on key county issues to ensure that counties have complied with recommendations.
  • Handle quick repairs when they are seen in the field immediately.
  • Discuss with the supervisor any large repairs QA team should handle personally.
  • Coordinate QA district meetings to discuss issues and make suggestions on.
  • Open issues coordinate the completion of old open issues. The task is visiting customers with open issues, assessing the amount of work needed. If it is small, the DSO resolves, if it requires more than a day’s work, DSO informs the DM and the work is scheduled with the franchisee.
  • Plan with the QA coordinator on weekly activities.
  • Painting and designing of all plasters in your assigned District.

Required qualifications & Key capabilities

  • Bachelor’s degree or Diploma in Quality Assurance, Civil Engineering, or related field.
  • Fresh Graduates are encouraged to apply
  • Previous experience in an audit, quality assurance or control role, preferably in the construction
  • Strong attention to details with problem-solving skills.
  • Knowledge of quality assurance methodologies and standards.
  • Excellent communication and teamwork skills.
  • Proficiency in Microsoft Office Applications

Nice-to-Have Qualifications:

  • Experience with quality management systems.
  • Familiarity with industry-specific quality standards.
  • Prior experience in training staff on quality assurance practices.
  • Key Performance Indicators (KPIs):
    Number of quality issues identified and resolved.
  • Compliance with quality standards.
  • Efficiency of quality control procedures.
  • Feedback from production teams on quality improvements.
  • Accuracy and completeness of quality records.