About EarthEnable
EarthEnable is transforming how people live by making homes healthier for families across rural Rwanda, Kenya and Uganda and helping to reduce the polluting impact of the building industry on the environment. Most Ugandans live in homes with dirt floors that are dusty, unsanitary, and fertile breeding grounds for parasites and germs. While replacing a dirt floor with concrete has significant health benefits (e.g., reducing diarrhea by 50% and parasitic infections by 80%), concrete is unaffordable for many who need it and is a huge contributor to global pollution.
To counter the environmental and affordability issues surrounding concrete, EarthEnable has spent the past 8+ years developing and selling high-quality, earthen floors and plasters that are 50% cheaper than concrete with 90% less embodied energy.
About the Role
The Systems Officer will play a critical role in ensuring EarthEnable’s operational systems are accurate, reliable, and effective in supporting our mission. This role involves managing and maintaining systems data, training staff, supporting finance processes, and driving system improvements across the organization. The Systems Officer will travel regularly to field sites to clean data, train employees, and ensure alignment between system records and on-the-ground operations.
Key Responsibilities
- Branch & District Operations
- Oversee daily branch and district-level operations, ensuring compliance with EarthEnable policies and procedures.
- Ensure the branch meets operational, sales, and construction targets.
- Identify performance gaps and implement practical improvements to systems and processes.
- Training & Team Development
- Lead training and development of Customer Sales Officers, Construction Officers, masons, trainees, and certified builders.
- Support recruitment and screening of trainees and builders.
- Deliver training sessions, coaching, and performance evaluations.
- Sales & Planning
- Implement district-level sales strategies in collaboration with senior management.
- Develop and execute branch sales plans to meet targets.
- Monitor sales performance and provide ongoing guidance to field teams.
- Compliance & Quality Assurance
- Ensure adherence to EarthEnable’s construction standards and safety policies.
- Conduct regular site visits and address quality issues promptly.
- Work closely with the Quality Assurance team to maintain high construction standards.
- Reporting & Data Management
- Prepare and submit weekly and monthly performance reports.
- Maintain accurate records on sales, inventory, attendance, and operations.
- Analyze branch data to identify trends and underperformance.
- Stakeholder & Internal Coordination
- Act as the main point of contact between the branch and head office teams (HR, Finance, Operations).
- Build and maintain relationships with local stakeholders and authorities.
- Ensure clear communication across all levels of the team.
- Inventory & Asset Management
- Oversee stock, tools, equipment, and vehicles assigned to the branch.
- Ensure proper usage, maintenance, and accountability of company assets.
- Team Performance & Welfare
- Supervise, coach, and support all branch and district staff.
- Track staff performance against targets and company standards.
- Address staff issues and promote a positive, productive work environment.
Must-Have Qualifications
- Bachelor’s degree in Business Administration, Operations Management, Engineering, Construction Management, or a related field.
- 2years proven experience managing field teams in operations, sales, construction, or similar roles.
- Strong leadership, people management, and problem-solving skills.
- Ability to work independently and take full ownership of branch performance.
- Strong reporting, planning, and organizational skills.
- Willingness and ability to travel frequently within the County and surrounding areas.
- Good written and verbal communication skills in English and local languages..
