Senior M&E/Performance metrics Coordinator, Rwanda



Posted on Thursday, June 6, 2024

Position Overview

Do you have a passion for making a difference in the lives of young people? Are you excited by the power of data-driven design to improve educational products? Educate!, a fast-growing and award-winning social enterprise, is seeking an enthusiastic and self driven Senior M&E/Performance Metrics Coordinator to join our ambitious and cross functional Performance Metrics team.

Are you our ideal candidate?

  • You are a master coordinator and exceptional project manager.
  • You are a strong people manager.
  • You are a monitoring systems and process builder.
  • Have great analytical and data driven Skills.
  • Have strong communication and interpersonal skills

About Educate!

By 2035, Africa will contribute more people to the workforce each year than the rest of the world combined. Educate! leverages an obsession with evidence and iterative learning to tackle one of our planet's greatest challenges — unlocking the potential of its youngest continent.

Educate! prepares youth in Africa with the skills to succeed in today’s economy. We've created a 100-hour experience that delivers the most essential skills youth need to transition to work, combining training, mentorship, and practical experience starting a business. We deliver this experience to youth in 3 ways: directly to schools, integrated into education systems, and through bootcamps for out-of-school youth.

All three delivery channels have been validated by several independent evaluations, and to date, more than 200,000 youth have been meaningfully impacted by this model across Uganda, Rwanda, and Kenya. Along the way, Educate! has become the largest youth skills provider in East Africa.

Educate! is a team of over 210 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations and 6 current or former team members were Acumen Fund East Africa fellows.

We have been backed by top foundations such as Imaginable Futures, Big Bang Philanthropy, #startsmall, and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we aim to scale our annual reach by 4x and measurably impact over 400,000 new youth with the essential skills they need to succeed in life.

Performance Objectives:

Performance Metrics System design and maintenance (30%)

  • Ensure performance metrics systems for Rwanda products are operating as designed.
  • Ensure proper collaboration with the impact unit team during performance metrics systems development and that performance metrics data respond to their major learning questions.
  • The team’s feedback is properly incorporated into data collection tools, data collection processes, team training, data analysis and reporting.
  • Oversee and coordinate all M&E printing and procurement to ensure timely delivery of high quality of M&E data collection materials
  • Ensuring documentation surrounding the performance metrics/monitoring system is complete and current
  • Manage automated data pipeline, ensuring that all steps form data collection, cleaning, storage, and reporting are proceeding as designed. Resolve issues as they arise.

Performance Metrics system Management (30%)

  • Design and lead termly M&E training and provide ongoing capacity building to the field Team.
  • As the main contact and resource person for the team on Monitoring activities, provide leadership and guidance on Monitoring processes, procedures and tools.
  • In collaboration with Program team leadership, coordinate with Youth Leaders to complete monitoring responsibilities in a timely manner.
  • Prepare and lead internal review (within performance metrics Team) of the monitoring tools & system and ensure that the aligned next steps are executed.
  • Set different strategies to use while supporting the field team during the implementation period and ensure their execution.

Data analysis and reporting (20%)

  • Setup and maintain data quality assurance systems to ensure validity, integrity, precision, reliability and timeliness of all program data; identify any deficiencies and suggest corrective actions.
  • Develop and maintain live and non-live implementation dashboards, ensuring accuracy of data, troubleshooting any issues that arise
  • Ensure accurate compilation and timely publication of reports, including mid-program and end-of-program Monitoring Reports
  • Present analysis and interpretation of reports to relevant stakeholders based on agreed reporting frequency
  • Lead data review meetings on a weekly basis within performance metrics Team and with other departments’ team leads

Evaluation and Research Support (10%)

  • Support the Evaluation Function to plan logistics and execute evaluations projects, when needed, and to ensure performance metrics data is used in evaluation/research
  • Conduct deeper analyses of performance metrics and monitoring data, as needed and requested by Programs and Design teams.
  • Support product teams in early stages on designing data collection and reporting to answer learning questions.


  • A minimum of 3 years of professional experience in Monitoring and Evaluation (M&E) with a strong emphasis on research within Non-Governmental Organizations (NGOs) or Social Enterprises.
  • Proficient in utilizing program delivery and data collection platforms such as SurveyCTO, USSD, SMS, WhatsApp via tools like Textit, alongside MS Office applications (Word, Excel, PowerPoint), etc.
  • Demonstrated expertise in data analysis tools, including Statistical software (Stata, SPSS, etc.), Online & Offline Excel, and Programming Languages (R, Python, etc.).
  • Outstanding analytical capabilities coupled with adept report writing skills, encompassing experience in data visualization software like Tableau, Looker Studio, and/or Power BI.
  • Engaging and interactive training abilities with a demonstrated passion for coaching team members, supported by training and capacity building experience.
  • Preferred experience in constructing data systems aligned with program specifications, theories of change, and program management standards.
  • Proven track record of effectively working with diverse stakeholders and managing multiple priorities concurrently.
  • Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here


  • Compensation will be competitive and commensurate with experience
  • Benefits include medical insurance
  • This position will be based in Rwanda.

What Is Educate! About?

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey.

  1. We put Youth First, Impact-Obsessed - We never forget that Educate! exists to impact youth. We are purpose-driven. We obsess over impact daily and if it doesn’t lead to impact, we want nothing to do with it. We prioritize interacting with and listening to youth. We design and manage the organization to ensure every dollar creates transformative experiences that youth value.
  2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results. When we know what needs to be done, we do it. We don’t wait to be asked and we don’t stop at what is asked of us. We look for solutions as much as we identify problems.
  3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded. We know there is always another way and we are excited to learn about it. We continuously look for resources of all kinds from multiple disciplines. We try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
  4. We are One Team, Many Views - We say what we think while treating each other well. We believe that all people have the same inherent value and that diverse ideas and open dialogue fuel excellence. We constantly strive to create an environment where everyone can and does express themselves freely. We support and respect each other as people and colleagues. We act as one team: We prioritize the organization's mission and goals over team or individual goals.
  5. We have the Startup Mindset - We will always keep innovating to grow our impact. We aspire to be game-changing. We never think “we have arrived” or “we’re done.” We question the status quo in our industry. We move fast and embrace change to move towards our long-term vision. We’re not afraid of failure. We interrogate anything that slows us down.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.

Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a

Child Safeguarding: Educate! is committed to child-safe/youth-safe recruitment, selection and screening. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Certificate of Good Conduct as a condition of employment. We reserve the right to decline to offer employment to an individual or terminate an employment contract with an employee that may pose a risk to children and youth.