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Food4Education
Quality Assurance
Kenya
Location: Nairobi, Kenya
Department: Impact (MEARL)
Reports To: Senior Manager, Impact Measurement & Adaptive Learning
Job Type: Fixed Term Contract
Working Model: On-site, 5 days a week
Travel Requirements: Occasional domestic travel to county sites (up to 20%)
About Food for Education
Hungry kids can’t learn or grow.
Food4Education is an award-winning, locally rooted, and African-led solution to end classroom hunger. Building on more than a decade of learning by doing, we’re powering a new school feeding industry and sharing our blueprint to scale sustainable, nutritious, and affordable school feeding programs across Africa.
Today, we serve 600,000 kids DAILY in Kenya. But every day, we deliver more than a meal – improving nutrition and education outcomes for children while also creating jobs and opportunities for whole communities.
We are an experienced and trusted non-profit partner that operates with the excellence of a global business, reinvesting the value we create into local economies.
To learn more, please visit www.food4education.org
Our Values
At Food for Education, our values are guiding principles that provide us with purpose and direction and set the tone for our interactions with all stakeholders:Build with excellence and curiosity - We’re not afraid to try new things and iterate as much as we can to find the best and most efficient way to get results;
Be the change you seek - We acknowledge that continuous improvement is a shared responsibility;
We do what we say; and say what we do - We embrace an ownership mentality;
Ask why; and commit - Share openly and question respectfully and commit fully. When we understand the why, we are able to work with a purpose.
As Food4Education scales toward serving 1 million learners in Kenya by 2027 and 3 million across Africa by 2030, our Impact team handles four integrated workstreams: Measurement Systems & Data Quality; Field Data Collection & Quality; Research & Evaluation; and Insights, Reporting & Learning. The Manager, Impact Systems & Quality is a new coordination and quality-oversight role created to close the gap between strategy and execution as we scale.
The Manager owns the day-to-day rhythm of the Impact team — leading workflow management, planning, and delivery across all four workstreams, and providing the first layer of technical and quality review before outputs reach senior leadership. The role ensures associates are well-supported, workplans are realistic and visible, dependencies are surfaced early, and OKRs are tracked transparently.
The Manager combines strong M&E methodological judgment with the operational discipline and strategic planning needed to run multiple concurrent workstreams, juggling the ebbs and flows of the school calendar, building strong cross-departmental relationships to understand when field and customer service teams have bandwidth to collect data, choreographing tools and timelines so peak-activity weeks run smoothly, and routing analysis, documentation, and design work into the slower windows between collection cycles and during school closures.
Cross-workstream coordination & delivery management
Run end-to-end project management across the four Impact workstreams (Measurement Systems & Data Quality, Field Data Collection & Quality, Research & Evaluation, Insights, Reporting & Learning), using Gantt charts, sprint/scrum-style cycles, and Notion-based workplans to sequence dependencies, manage capacity, and keep delivery on track.
Maintain a single source of truth for priorities, milestones, risks, and capacity across the team — and provide leadership with concise weekly/monthly updates on where each workstream stands, what is at risk, and what decisions are needed.
Lead the team’s OKR cycle: translate strategic objectives into measurable team and individual key results, run regular check-ins, track progress, and flag drift early so course-corrections happen in-cycle rather than at quarter-end.
Support associates to develop and maintain workplans, timelines, and operating routines (stand-ups, sprint reviews, retrospectives) that keep work predictable and visible.
Quality oversight & technical review
Serve as the first layer of quality review for all outputs produced by associates — indicators and frameworks, data collection tools, monitoring datasets, evaluation protocols, dashboards, and reports — before they move to the Senior Manager or Head of Impact.
Apply M&E methodological rigor to flag errors, methodological weaknesses, sampling issues, indicator misalignment with the Theory of Change, and data quality risks; provide structured, actionable feedback that strengthens both the output and the associate’s capability.
Partner with the Senior Associate – Data Systems, Quality & Analysis to ensure indicator definitions, QA protocols, and data collection tools are standardized across all operational sites and aligned with BI/data warehouse requirements.
People management & capability building
Directly manage the Impact associate team across workstreams, including weekly 1:1s, performance management, coaching, and career development.
Hold associates accountable for delivery commitments and updates, while creating the structures — templates, peer review, documentation standards — that make consistent quality the default.
Coach associates to grow — strengthening their M&E methods, analytical depth, and delivery skills through structured feedback, stretch assignments, and access to relevant training, so every review cycle is also a learning moment.
Stakeholder & systems alignment
Coordinate closely with Operations, BI/Tech, Legal, and Development teams to align Impact deliverables with field realities, data infrastructure, ethics requirements, and donor commitments.
Translate strategy from the Head of Impact and Senior Manager into executable work plans and ensure progress, blockers, and decisions flow back up cleanly.
Education
Bachelor’s degree in Statistics, Economics, Public Health, Development Studies, Social Sciences, Data Science, or a related field. A Master’s degree in M&E, Public Policy, Development Economics, Statistics, or a related discipline is strongly preferred.
Experience
Minimum 6–8 years of progressive experience in monitoring, evaluation, accountability, research and learning (MEARL), with at least 2–3 years managing people and multi-stream workplans in a fast-scaling organization.
Demonstrated experience designing and managing M&E systems end-to-end — from indicator design and Theory of Change articulation through tool development, data collection, QA, analysis, and reporting.
Track record of running structured project management cadences (sprints/scrum, Gantt-based planning, OKR cycles) across multiple concurrent workstreams and reporting clearly to senior leadership.
Hands-on experience reviewing the technical work of more junior staff — catching methodological errors, sampling issues, indicator misalignment, and data quality problems — and giving feedback that improves both the output and the team member.
Experience working with cross-functional teams (Operations, BI/Data, Programs, Development) to align measurement with operational realities and donor reporting requirements.
Skills & Competencies
Strong M&E technical foundation: Theory of Change, results frameworks, indicator design, sampling, quantitative and qualitative methods, data quality assurance, and ethics in data collection.
Project and workflow management: fluent with Gantt charts, sprint planning, OKR tracking, and tools such as Notion, Asana, ClickUp, MS Project, Jira, or equivalent.
Analytical fluency in Excel/Google Sheets and at least one of SQL, Stata, R, Python, or Power BI/Looker; comfortable interrogating dashboards and raw data, not just consuming them.
Excellent written and verbal communication — able to translate technical detail into concise updates that help leadership make decisions quickly.
Strong people leadership: coaches and stretches associates, gives direct feedback with care, and builds team operating norms that make quality and delivery predictable.
Highly organized, detail-oriented, and comfortable holding multiple workstreams in mind without losing the thread on any of them.
Experience in school feeding, education, nutrition, public health, or large-scale service delivery programs in sub-Saharan Africa.
Familiarity with mobile data collection platforms (KoboToolbox, ODK, SurveyCTO, CommCare) and modern data stacks (BigQuery, dbt, Looker, Power BI).
Experience supporting external evaluations and managing relationships with research partners, IRBs, and ethics review bodies.
Exposure to donor reporting frameworks (institutional, foundation, and corporate donors) and familiarity with global M&E standards (e.g., DAC criteria, OECD evaluation principles).
Within 90 days, the Manager has mapped all live Impact workstreams, established a single integrated workplan with clear owners and milestones, and stood up a regular leadership update rhythm that gives the Head of Impact and SLT confidence in where every workstream stands.
Associates have current, realistic workplans with visible dependencies; sprint and OKR cycles are running consistently, and missed milestones are surfaced and resolved before they affect downstream deliverables.
Quality of outputs reaching senior leadership measurably improves: fewer methodological errors, fewer revision cycles, and faster turnaround on reports, dashboards, and evaluation deliverables.
Indicators, tools, and QA protocols are standardized across operational sites and aligned with the Theory of Change and BI infrastructure.
Team OKRs are tracked transparently each quarter, with progress and decisions documented and shared across Impact and partner teams.
Associates report stronger coaching, clearer feedback, and growth in their technical and delivery capabilities.
We have a strong culture of constant learning and we invest in developing our people. You will have weekly check-ins with your manager, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You will have the opportunity to shape a growing organization and build a rewarding, long-term career.
To apply, please submit your updated CV and answer the application questions listed. All applicants will receive communication on the outcome of their application, regardless of outcome.
We are committed to building an inclusive workplace where diverse perspectives are valued and people are supported to do their best work. We welcome applications from candidates of all backgrounds and lived experiences and make employment decisions based on merit, potential, and alignment with our values.
