Recruitment and Programmes Intern (Patient Service Associate)

To apply, please send your resume to careers.sg@generation.org. Along with the resume, please mention in not more than 5 bullet points, your motivation to apply for this role.

Location : Hybrid (Singapore)

Internship Period : 3 months (full-time preferred), with possibility of extension to 6 months

Next Internship Start Date: April 2026 (open to applications for other internship periods in 2026)

Who We Are

At Generation, our mission is to transform education to employment systems to prepare, place, and support people into life-changing careers that would otherwise be inaccessible. As a global non-profit, founded in collaboration with McKinsey & Company, we have a proven track record: over 130,000 people across 17 countries have launched their careers through our programs, with a remarkable 86% of our graduates securing jobs within 90 days.

In Generation: You Employed, Singapore, we partner with leading employers, funders and government institutions to empower mid-career switchers and create meaningful career pathways for people facing barriers to employment. When you intern with us, you don’t just get a job—you join a movement to solve unemployment.

Your Impact

We are looking for a detail-oriented and proactive intern who is passionate about making a difference. In this role, you will directly support applicants and learners joining our healthcare programmes, converting prospects into Generation learners through a robust and effective recruitment funnel. You will gain hands-on experience in learner recruitment activities (e.g. evaluating applicants, event support) to ensure a smooth applicant experience and programme coordination supporting programme-related activities such as field trips and in-classroom activities.

If you are people-oriented, enjoy both frontline event execution and backend coordination, and want to see the real-world impact of your work, this is the perfect opportunity.

What You Will Do

Key Responsibilities

1. Learner Recruitment Support

• Ensure prompt, professional, and friendly management of programme queries through email, phone calls, WhatsApp messages
• Assist in the screening and selection of learners for upcoming programmes and ensure close alignment with organisational targets
• Assist in organising and planning recruitment events

2. Programme Support

• Support the team with organising and executing programme-centric events (e.g. program information sessions, field trips, classroom activities, career fairs)
• Support the team with solving programme-related challenges to optimise the learner experience
• Any other organisational support tasks assigned by supervisor

Go Beyond the Job Description

We believe in investing in your growth. As part of our team, you will have the opportunity to:

• Own a Passion Project: We will help you craft and lead a small-scale project aligned with your interests (e.g. data analysis, process improvement) once you’ve mastered your core responsibilities.
  
• Gain Holistic NGO Experience: See firsthand how a non-profit operates, from programme management to partnership development.
  
• Develop Professional Autonomy: We operate on a hybrid model that values reliability and results, giving you the trust and flexibility to manage your responsibilities.

Who You Are

We’re looking for someone who:

• Aligns with Generation’s mission and values: You are motivated by creating social impact and empowering others.
• Is Meticulously Reliable: You have a keen eye for detail, value accuracy, and take pride in producing high-quality work, especially with numbers and data.
• Is a Proactive Problem-Solver: You are a self-starter who takes ownership of tasks, seeks solutions, and thrives in a dynamic environment.
• Connects with People: You enjoy building relationships and communicating clearly with diverse stakeholders through both personal interactions and presenting to a larger audience.
• Works Best in a Team: You collaborate effectively and are eager to contribute to a shared goal.

Skills & Qualifications

• Currently enrolled in or recently graduated from a diploma or undergraduate programme (open to all disciplines)
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, PowerPoint); familiarity with Excel is a strong advantage.
• Excellent organisational and planning abilities.
  

About Generation

Generation is a global employment nonprofit network that supports people to achieve economic mobility so they can change their lives. We train and place adults into careers that would otherwise be inaccessible and seek to improve how education to employment systems function. Generation launched in 2015 and consists of a global hub and a network of in-country affiliates that span countries. To date, Generation has more than graduates who have earned more than in wages, and works with more than employers, implementation partners, and funders.