AFM Content Coordinator



Posted on Thursday, May 18, 2023

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Position: AFM Content Coordinator

Supervisor: Senior Manager - External Relations

Role Overview: The AFM Content Coordinator will build out GiveDirectly Mozambique’s content collection system and improve our storytelling: empowering the people receiving cash transfers (recipients) to tell their own stories and enabling the content team to collect content that will drive awareness to the voices of people in poverty. They’ll also support the country office’s work representing our work and impact to external stakeholders through field visits and reports.

Unique and transparent recipient story collection has been vital in driving awareness for GiveDirectly’s work, enabling us to raise and deliver more funds to people in poverty. Public efforts like GDLive, as well as our short film and social media posts, bring public attention to specific lives of the people we seek to assist. Specific, unfiltered stories of the recipients that donors have reached encourages continued giving.

Responsibilities of the Content Coordinator - External Relations include:

  • Content Collection
    • Owning information gathering and storytelling about our programs
    • Coordinating video taking, and editing of recipient stories
    • Run live video calls and video development
    • Writing and editing articles and recipient stories, as well as conducting interviews as necessary
    • Generating, researching, and pitching ideas for content
    • Improving and codifying best content collection practices, setting and maintaining standards of story collection quantity and quality for the content team
    • Collaborating with the partnerships and growth teams, as well as in-country management team, building buy-in and serving their cross-functional priorities.

  • Content Innovation
    • Driving innovation in unique styles and techniques of documenting our work
    • Cultivating a roster of local filmmakers and artists to contract with us on special projects
    • Collaborating with recipients to tell their own stories by connecting them to tech and training

  • External Relations
    • Hosting field visits with donors and government partners
    • Representing GiveDirectly in stakeholder meetings at local level
    • Manage GiveDirectly’s contact database and dashboards.
    • Tracking external risks and working to mitigate them.
    • Internal capacity building and training on external relations
    • Develop case studies and feature pieces to share with donors and media partners.
    • Support the development of reports for donors and government.
    • Act as flex support to the field team when required.

Desired qualifications:

  • Excellent written and verbal communication skills, including strong writing skills.
  • Excellent organizational and project management skills
  • Self-starter who is able to figure things out and hit deadlines.
  • A passion and energy for GiveDirectly’s work
  • Relevant experience in communications, media and content development
  • A good understanding of the media environment in MozambiqueDemonstrated experience working well across distributed, multi-cultural teams
  • Diploma in a related field
  • Fluent in English and Portuguese with working proficiency in other local languages such as Sena, Ndau and Makhuwa
  • Alignment with GiveDirectly core values and commitment to advancing our mission

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**