We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
This position is based in the following office location:
Manchester, NH
The Opportunity
Under the direction and supervision of the Carpentry Services Manager and Facilities Management, the primary responsibility of the Locksmith and Access Control Technician position is to perform locksmith trade skills which includes the repair, installation, and maintenance of all the various types of lock systems on the Main campus and Satellite locations as needed.
Additional primary responsibility would be the installation, maintenance, and repair of access control systems on the Main Campus, as well as the Millyard. This position requires knowledge of construction and remodeling trades, practices, and procedures. This position is also required to perform carpentry repairs as assigned by the Carpentry Services manager. The Locksmith and Access Control Technician will interact heavily with all trades and facilities personnel. The position is required to participate in snow removal operations, which may involve weekends and holidays, as well as in other maintenance capacities as required to meet the needs of the University.
The position requires availability for on-call locks and carpentry maintenance emergencies on a revolving basis, and when emergencies arise, be able to respond to Campus or assist via a telephone call.
Primary Duties and Responsibilities:
Types of hardware included in maintenance and repair responsibilities.
Lever handle locks
Dead Bolts
Rim/Mortise Locks
Pad locks
Interchangeable Core (IC) Cylinders
Euro Profile Cylinders
Furniture Locks
Key in Knob (KIK) Cylinders
Cam Locks
Tamper Proof Deadbolts
Train and support all facilities personal and Public Safety on the procedures to follow for access control issues and keyed entry issues.
Maintain a patented keyway architecture, including top master, control key, multiple other keyway systems, and sub-master systems. Ensure they are distributed to the proper personnel.
Use step progressions to develop multiple key combinations.
Pin IC small format cores using Bitting-Charts.
Ability to decode master key system.
Participate in snow removal including plowing with SNHU equipment, shoveling and salting walkways.
Participate in technical training and human resource trainings as directed by management.
Participate in other maintenance capacities as assigned.
Install, set up, and configure access control systems. This involves mounting equipment, running cables, and connecting devices.
Maintain accurate records of all access control system installations, configurations, maintenance activities, and repairs.
Build data base for SimpleK key cutting software.
Work with ITS Team, and CBORD, in programming as well as trouble shooting card access systems.
Identify, install, maintain, adjust, repair, fabricate, rebuild, and replace lock cylinders and locks including combinations, electronic, ADA-approved locks, and other institutional hardware; this includes working with specific keyway systems to eliminate duplication of keys outside of the University.
Use software such as (SimpleK) or similar, to minimize duplication of master key systems through tracking and cataloguing of keys; maintain records and security files.
Select key blanks to fabricate or duplicate keys; provide departments with keys as requested and
Other duties and responsibilities as assigned. Job duties and responsibilities can change at any time, with or without notice.
Minimum Qualifications:
Years of relevant or specific experience: 10+ year’s work-related experience in locksmith related duties and responsibilities.
Academic Degree(s) and/ areas of study: High School Diploma or GED, plus completion of related technical or vocational education/training
Professional Certification(s): Security System Technician Certification-License
Operator/driver’s license
Familiarity with computer networks, IP addressing, and basic troubleshooting techniques.
5+ years’ experience in the installation, maintenance, and operation of access control systems.
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A Retirement Plan with a 9% Employer Funded annual contribution
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Please note that a background check is required for employment.