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We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

As Faculty Support and Communications Facilitator, you will work within the Center for Online Learning and Teaching (COLT) to provide communications support, reporting to the Director of Faculty Support and Communications. You will partner with other teams across the university to provide email communications to online faculty. The primary responsibility of this role is to send and update faculty communications that align with a prescribed communication plan and ad hoc communications. You will maintain the communications schedule and associated activities to support faculty. This role is remote-friendly. #LI-Remote

In this role You'll Get To:

• Provide communication support which includes writing, editing, and sending email communications through an email automation system
• Use PowerBI and internal information systems to maintain accurate faculty lists and provide communication data points
• Help maintain communication updates within the adjunct faculty portal site
• Manage projects to ensure daily workflows are prioritized and completed within prescribed time frames
• Manage internal and external communications assets, including photos, video footage, written communications
• Develop communication plans that align with projects
• Maintain email campaign schedule
• Collaborate with other SNHU departments/teams to address communication needs

What We're Looking For:

• Master's degree
• 2+ years of experience working in higher education
• Experience with an email automation system (Mailchimp, Marketing Cloud, etc.)
• Written and oral communications capabilities, and editorial skills
• The ability to work with partners both one-on-one and in a team environment
• Experience manipulating, summarizing, and analyzing data

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.