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We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

The ITS Architect performs technical analysis and specialized work in the design, development, maintenance, systems integrations, and improvement of the organization's technical infrastructure. This role provides a variety of application design, development, integration, and maintenance services, and is instrumental in improving the functionality and effectiveness of the university’s technical properties. In addition, s/he evaluates and recommends architectural solutions to achieve business objectives, and provides support and guidance to fellow development team members.

Primary Duties and Responsibilities:

• Review and integrate application, system, and technical requirements including functional, security, integration, performance, quality and operations requirements. Translate business and technical requirements into an architectural blueprint to achieve business objectives.
• Lead evaluation, design, and analysis activities and deliverables for implementation based on enterprise standards and business priorities.
• Work closely with analysts, developers, product owners, etc. to ensure the system accurately meets the defined expectations of the business unit, ensuring proper functional and performance testing/monitoring.
• Facilitate the evaluation and selection of software products, standards, and services, as well as the design of standard and custom software configurations.
• Design, develop, and maintain technical implementation guides and standards for university technology, such as applications (both on-premises and cloud-based), infrastructure (on-premises and cloud-based servers, and networks), as well as application/data integrations.
• Participate in processes for university technology and provide subject matter expertise throughout the project management and technology lifecycle.
• Ensure the proper selection, configuration, deployment, and operation of university technologies.
• Write dynamic web interfaces, supporting services, and integrations with databases, application program interfaces (API), and university technologies.
• Review new and existing system infrastructure, integrations and designs to identify and effectively communicate improvement opportunities through data analytics, stakeholder and customer interactions.
• Document all aspects of systems implementations from concept to implementation and establish and maintain best practices documentation related to systems integrations.
• Other duties and responsibilities as assigned. Job duties and responsibilities can change at any time, with or without notice.

Minimum Qualifications:

• Years of relevant or specific experience: Ten years’ experience in a technical field.
• Academic Degree(s) and/ areas of study: Bachelor’s degree in information technology, computer science, information security, or related field.

Equivalent of experience in lieu of degree acceptable: ☒ Yes ☐ No

• Professional Certification(s): N/A
• Experience in designing and developing software components.
• Ability to define the system landscape, to identify gaps between current and desired end-states and deliver a solution.
• Thorough understanding of software/system development lifecycle and integration.
• Ability to fully implement designs using standards-based technologies including XHTML, JavaScript, and CSS.
• Strong working knowledge of system/process/data modeling tools and techniques.
• Familiar with multiple project management and development methodologies (predictive, agile).
• Experience in writing dynamic web interfaces and integrating with databases.
• Proven experience supporting business teams on enterprise applications, including Cloud and hosted solutions
• Prior experience working projects of moderate to high complexity involving multiple functional teams and systems
• Strong written and verbal communication skills, enabling clear communication of complex concepts to target audience in business and technology domains.
• Demonstrable leadership (e.g. initiative, judgment) in carrying out all core responsibilities.
• Experience in writing dynamic web interfaces and integrating with databases.

Preferred Qualifications:

• Experience implementing systems in a higher education setting
• Software engineering, systems engineering, or business systems analysis experience a plus

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.