Software Developer II

Global Education Movement at Southern New Hampshire University

Global Education Movement at Southern New Hampshire University

Software Engineering
Manchester, NH, USA
Posted on Monday, September 18, 2023

We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

This position will partially be based in the following office location.

Manchester, NH

However, partial remote work from the following states may also be considered: Massachusetts, Maine, Vermont.

The Opportunity

Position Summary:

Southern New Hampshire University is looking for an experienced generalist Software Developer II who will specialize in the development of software solutions in and around our CRM platform to allow users to achieve their goals and support their business processes. You will report to the Senior Software Development Manager in the Business Technology Solutions (BTS) department of Information Technology Solutions. The Software Developer II is responsible for the full Software Development Life Cycle (SDLC) of many diverse software solutions across platforms and technology stacks, with a focus on Microsoft and .NET technologies. Responsibilities include design, development, testing, documentation, implementation, maintenance, and troubleshooting of multiple software solutions from creation to live production support. There will be a focus on rapid development of proof of concepts to determine feasibility.

In this role, you will get to:

  • Lead design, and testing best-practices across a diverse portfolio of software solutions
  • Research and provide technical solutions for complex design challenges utilizing proof-of-concept (PoC) or Minimum Viable Product (MVP) techniques as appropriate
  • Design cloud-based solutions to create new software programs and systems
  • Produce efficient and elegant code based on requirements and architecture designs
  • Participate in Paired Programming or Code Review techniques to ensure delivery of high-quality, fault-tolerant code
  • Collaborate with partners and leadership to provide diagnostic and debugging support for high-volume production systems, providing fixes
  • Gather team member requirements, analyze functional requirements, recommend and design possible solutions
  • Advise business departments that wish to create, modify, or automate their business processes
  • Test and deploy programs and applications using CI/CD pipelines
  • Troubleshoot, debug, maintain existing software
  • Compile and assess user feedback to improve existing software applications
  • Develop technical documentation to guide future software development projects
  • Maintain good communication around issues and opportunities; communicate across organizational boundaries from system end-users through senior management
  • Provide accurate estimates on project tasks
  • Work in an Agile environment with highly collaborative Scrum teams
  • Other duties as assigned.

We would like to see:

  • Bachelor's degree in Computer Science, Information Systems, Mathematics, Engineering, or similar field and at least 5-10 years' experience in software development.
  • Experience should include participation in all phases of the Software Development Lifecycle and should reflect successful demonstration of business skills, technical skills, people skills (collaborative) and soft-skills (learning agility, effective communicator, results-oriented).
  • Equivalent of experience in lieu of degree acceptable: Yes
  • 5+ years of professional software development experience
  • Expertise developing object-oriented software solutions in Java, C# and .NET
  • Expertise with Model-View-Controller (MVC) and other full-stack application development patterns
  • Expertise with relational database (RDMS) concepts and exposure to SQL
  • Expertise with modern source control systems, Git, project-management suites, and Azure DevOps
  • Expertise with Agile Framework (Kanban/Scrum/Safe)

Additional experience in:

  • Expertise with Salesforce Application Development
  • Expertise with Salesforce Education Cloud
  • Expertise with Agile and Scrum development methodologies.
  • Expertise in DevOps for Salesforce Experience with Microsoft SQL, Oracle, Azure Cosmos
  • Exhibits SNHU core competencies consistent with "Growing SNHU" – Cultivate Culture, Inspire Inclusivity, Interdependent Leadership, Lead Vision & Purpose, Design Thinking, Transparent Leadership, Mentoring Mindset, Build Coalitions, Strategic Agility.

Preferred Qualifications:

  • Salesforce Platform Developer Certification is a plus but will be required within 6 months
  • In-depth experience with Higher Education software products including Banner, Colleague, Brightspace, and Salesforce
  • Experience with Ellucian Ethos Data Model (EEDM) data representation and utilization

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.