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We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

The Accommodation Specialist works with students who require accommodations for a documented disability or diagnosis. Primary responsibilities are in direct service and outreach (by phone and email), and utilizing judgment and general direction with designated administrative responsibilities. The goals for the Online Accessibility Center are to ensure student's understanding of the available services and resources, receive appropriate accommodations and support and to improve student success within the population supported.

This is a remote friendly position (#LI-Remote). You will report to the Assistant Director of Accommodations.

We currently have two Monday-Friday openings available:

8:00 AM - 4:30 PM EST

9:30 AM - 6:00 PM EST

You'll Get To:

• You will support a fluctuating caseload of students with documented disabilities through phone and email communication. Maintain accurate records of all student interactions in appropriate technology systems.
• You will interpret comprehensive psycho-educational evaluations and medical documentation presented by students to assess students' needs and determine reasonable and appropriate accommodations observing federal law. Review and maintain student documentation, updating promptly.
• You will provide support to students receiving academic accommodations throughout the term, assisting with challenges, and providing coaching to assist students in becoming self-determinant and successful self-advocates.
• You will utilize multiple systems and reports to best support students.
• You will educate faculty, staff and students on university resources, disability accommodations and federal laws and policies (Section 504 of the Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990, and the Americans with Disabilities Act Amendments Act (ADAAA) of 2008).
• You will help implement specialized programs with other offices (e.g., workshops with Admissions, Academic Advisors and Career Advisors, academic assistance programs with the Writing Center, new adjunct, and full-time faculty)
• Work with designated personnel to assist students with adaptive technology needs and environmental modifications.
• You will collaborate with ADA/504 Coordinator and university partners on disability related policies and projects.
• Attendance, punctuality, are essential functions of this role.
• Other duties, responsibilities or activities may be assigned at any time with or without notice

What We're Looking For:

• Bachelor’s Degree in counseling, special education, rehabilitation counseling, or related field.
• 3+ years professional experience supporting people with disabilities.
• Oral, written communication, and organizational skills.
• Manage multiple responsibilities and tasks at once.
• Experience with a broad range of disabilities in adolescents and adults.
• Experience with technology specific to accommodating students/employees with disabilities, (e.g., document reader, voice recognition, word prediction, graphic organizer).
• Knowledge of disability laws as they pertain to higher education and students with disabilities including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act.
• Demonstrated knowledge of mobility, sensory, learning, attention, psychiatric, and medical disabilities.
• Build relationships with students. Demonstrate the ability to calmly de-escalate difficult situations.
• Work collaboratively as a member of a team

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.