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We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.

Our Workforce Is Expanding Beyond New Hampshire!

We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

The Opportunity

Southern New Hampshire University (SNHU) is currently seeking a collaborative team player to fill the position of Transfer Articulation Specialist I for the Office of The University Registrar. In this role, you will support and contribute to the effective and efficient operation of the Emerging Credentials and Transfer Articulation team, which is responsible for the ways in which we award, validate, and represent external credit at Southern New Hampshire University. You will get to ensure best practices, which includes consistent application and use of available tools, university systems and policies by:

• Delivering superior customer service while serving on the “front lines” of the main Registrar telephone line as a periodic “Go to Person” (G2P) or when/if working on campus to students, faculty, and staff with registrar-related questions.

• Carrying out assigned commencement responsibilities.

The typical work week is Monday through Friday, 8 AM - 4:30 PM (ET) with flexibility to meet business demands. This is a year-round position.

In this role you'll:

• Communicate with students, faculty, and staff to provide information and guidance on transfer credit policies and procedures.

• Award and apply non-institutional credit to domestic and international students’ records in university management systems according to established policies and procedures.

• Validate electronic documents for authenticity and transferability.

• Review, evaluate, and process requests submitted by students and staff related to transfer credit and credit for prior learning.

• Monitor data accuracy reports and adjust student records as needed.

• Maintain the existing database of institutions to make sure they are accredited by Council for Higher Education Accreditation (CHEA) and/or the Department of Education (DOE). The Transfer Credit Specialist will respond to domestic “institutional add requests” by conducting necessary research to ensure accreditation status and activate/inactivate in student information system accordingly.

• Communicate and respond to requests to update or remove existing outdated equivalencies and guide communication between faculty/department chairs when coursework requires their evaluation.

• Other responsibilities as assigned. Job duties and responsibilities can change at any time.

What we are looking for:

• Have a bachelor’s degree from an accredited college or university or the equivalent relevant work experience.

• Two successful years of experience working in a professional setting.

• Record of being detail-oriented, precise, and meticulous.

• Exhibit strong interpersonal communication skills and make thoughtful decisions.

• Possess a growth mindset.

• Navigate multiple priorities and maintain productivity despite interruptions.

• Collaborate and work well on a team.

• Interact and complete tasks using computer-based technologies.

• Demonstrate technical skills.

• Familiarity with Student Information Systems.

Thinking about the job, but not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Remote work disclaimer

Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.

Please note that a background check is required for employment.