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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is currently seeking one Office Assistant at our Campus location to support multiple administrative offices including the Office of the University Registrar and the Office of Academic Quality, Coordination, and Enablement. The Office Assistant will help with scanning records to student files or SharePoint sites, distributing mail, and data entry into our Student Information System. Weekend and night hours are not required!

Essential Duties and Responsibilities:

• Review office mail, voicemail messages, and Service Portal requests and distribute to the appropriate team
• Upload student records and academic agreements into our repositories
• Input data into our Student Information System while ensuring attention to detail and accuracy
• Assist with diplomas orders and inventory
• Other duties and/or projects as assigned (research; proofreading and formatting materials; etc.)

Minimum Qualifications:

• Enrollment in an Undergraduate program at SNHU
• Work Study as part of their financial aid package
• Ability to comply with FERPA regulations and adhere to student confidentiality protocol
• Reliable and communicative as schedule changes arise
• Attention to detail
• Willingness to learn and develop skills

Preferred Qualifications:

• Conscientious and hard working
• Ability to work independently

Please provide an overview of how you will manage the position remotely including approving hours, communication plan and evaluation plan:

Hours will be on campus within the office hours of Monday – Friday 8am – 4:30pm around class schedule. Student will have an open line of communication with supervisor. We understand that school work comes first and will work with you to arrange a schedule that works best for your priorities. Since the schedule can be flexible and fluctuate week to week, when you are working, we expect your full support to the task at hand. This is not a student position where homework is allowed during work hours.

Learning Outcomes/Skills Learned:

Student will learn digital technology, customer service, teamwork within a large office environment, and critical thinking/problem solving.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.