Social Media Content Specialist

Global Education Movement at Southern New Hampshire University

Global Education Movement at Southern New Hampshire University

Marketing & Communications
Posted on Friday, February 9, 2024

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

The Social Media Content Specialist reporting to the Sr. Director of Social Media and will help create all organic social media content including brainstorming, editing and posting of content across all SNHU Global social media channels. This is a remote-friendly position (#LI-Remote).

What you'll do with us:

  • You will assist Social Media Designer to create and post all organic social media content and creative assets. This includes coordinating and adapting the SNHU brand and style across the social media channels.
  • You will help maintain social media content calendars. This includes daily updates, review of weekly content calendar, and planning meetings.
  • You will collaborate with Social Media Designer and Social Media Manager to adjust/improve content based on performance and data.
  • You will help produce all content including development, reviewing, scheduling, and posting final content.
  • You will partner with Community Managers to identify themes to inform content and reoccurring/seasonal community management trends.
  • You will assist with all photography and video editing and production process for organic social media content. This includes archiving all content.
  • You will collaborate with the social media team for content brainstorms, and parts of the content creation process, such as copywriting, general design, video creation.
  • Travel and curate organic social media content.
  • You will stay up to date with new digital technologies, best practices, and trends. This includes applying new technologies and emerging trends and to communicate this knowledge to the team.
  • You will support Community Managers with responses and engagement for all SNHU global social platforms including Facebook, Twitter, Instagram, TikTok, Pinterest, LinkedIn, YouTube, Google.

What we're looking for:

  • 2 - 4 year’s social media, content creation, digital experience or photography and videography.
  • BS in Communications, New Media, Public Relations, Journalism or related degree/field.
  • Professional experience with social media platforms such as Facebook, X/Twitter, TikTok, LinkedIn, Instagram, YouTube, SnapChat.
  • Working knowledge Adobe Creative Suite, Adobe Premiere Pro, Photoshop, Lightroom, Microsoft Office, Canva.
  • Working knowledge of Canon DSLRs, IPhone cameras, GoPro technology, general studio equipment and accessories (lighting, stands, tripods, and audio capture)
  • Knowledge with social media management or analytics tools, such as SalesForce Social Studio, HootSuite, bitly, Google Analytics, Sprout Social, etc.+
  • Graphic design, photography and video skills.
  • Promotion/paid features of social media platforms, such as Meta Business Manager and Ads Manager, LinkedIn Sponsored Updates and paid/boosted options and capabilities.
  • Customer service experience.
  • Working knowledge of Apple computers and software.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

  • High-quality, low-deductible medical insurance

  • Low to no-cost dental and vision plans

  • 5 weeks of paid time off (plus almost a dozen paid holidays)

  • Employer-funded retirement

  • Free tuition program

  • Parental leave

  • Mental health and wellbeing resources