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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

The student staff of the Last Chapter Pub provide high-quality customer service to the Southern New Hampshire University community. General duties include providing free soda and snacks to all student guests, selling beer and wine for those 20+ on select nights and assisting with programs taking place in the space. Employees must be willing to work flexible hours, late nights and weekends. This position also supports the Office of Student Involvement in general, and employees may participate in special projects as assigned. Our student employees are essential in helping us build community and support others finding a sense of belonging at SNHU. We look to hire students who demonstrate integrity, which are paramount to the operations of the Last Chapter Pub.

Key Job Responsibilities:

• Enforce all Southern New Hampshire University and the State of New Hampshire laws, regulations, and policies
• Check identification for all guests during wet shifts in accordance with state laws
• Operate the point of sales system for purchased snacks, smoothies, beer, wine and promotional merchandise
• Prepare and serve, in a safe and hygienic way, food and beverage including soda, popcorn, cookies, smoothies, appetizers and small snacks
• Assist with the cleaning of the bar and kitchen area of the Last Chapter Pub including washing down all surfaces, mopping floors, cleaning ovens, etc.
• Assist guests with requests including changing TV stations, renting pool table equipment, event set-ups, etc.
• Assist the Last Chapter Pub Managers with inventory and quality control as necessary
• Perform other duties as assigned

Expectations:

• Provide world class customer service
• Must be self-motivated and able to work independently in difficult situations with little supervision
• Maintain a positive attitude during all shifts and be a role model for colleagues
• Arrive at all shifts on-time and stay until the end of the shift
• Wear appropriately designated and provided attire
• Must be committed to creating and supporting an inclusive community
• Attend all monthly staff meetings and employee appreciation events

Minimum Qualifications:

• Current Enrollment in classes as part of a SNHU degree program
• Work study part of financial aid package
• Students with Federal Work Study may be prioritized
• Must be able to climb stairs, sit, stoop, walk and carry 50 lbs. as needed
• This position is available for Work Study students only

Learning Goals:

Students working in the Office of Student Involvement will deepen their understanding around the 5 values through learning that will take place on the job, through the opportunity to attend conferences, monthly individual staff training, department semester trainings and celebrations. These values are:

• Community: Fostering a sense of belonging through intentional engagement opportunities
• Continual Improvement: Assessing and evaluating to strive for personal and programmatic growth
• Inclusivity: Providing opportunities for the diverse needs and interests of our community
• Integrity: Operating in a manner marked by honesty and authenticity
• Teamwork: Cultivating an atmosphere of supportive interdependence

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.