Cluster Lead- Operations

INDUSaction

INDUSaction

Operations

New Delhi, Delhi, India

Posted on Apr 16, 2026

Job Description

About Indus Action
At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a 'Do-Tank.' We desire candidates who want to partner with the Sarkar (state) service in our audacious mission to systematically make welfare access sustainable and frictionless for our vulnerable citizens and their families.
Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO) combined with our operating values of Listen.Act.Change. We commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We also offer high cross-functional learning within the ecosystem. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you!
Role Overview
Indus Action is keen to hire for the Cluster Lead position within RTE Engagements, within the RTE-POD function. The joinee will spearhead strategic engagement with the internal team, Central and State Governments and the key eco-system partners in the eco-system to advance the effective implementation of the Right to Education (RTE) Act. This role is responsible for building and nurturing high-impact government relationships, unlocking breakthroughs in system-level education reform, and driving cross-state advocacy and strategic collaborations to realise RTE’s mandate nationwide.
Key Responsibilities
  • Proactively build and manage strong relationships with state governments, education departments, and statutory bodies to secure RTE implementation breakthroughs and policy wins.
  • Engage with a diverse set of actors, including government officials, civil society partners, academia, and multilateral agencies, to foster collaboration and shared ownership of systemic reforms.
  • Design and facilitate cross-state knowledge-sharing, technical partnerships, and capacity-building to replicate and scale RTE best practices.
  • Drive high-quality, evidence-based advocacy campaigns for RTE, influencing policy decisions and legislative reforms at the state and national levels.
  • Develop and implement data-backed strategies, leveraging research, analytics, and field insights to ensure targeted and measurable progress in RTE enforcement.
  • Identify structural bottlenecks and collaborate with government and civil society to co-create solutions that enable sustainable and scalable education reforms.
  • Oversee process compliance, track key outcome indicators, and report on progress against RTE benchmarks to internal and external stakeholders.

Requirements

Experience
  • Master’s degree in public policy, law, social sciences, management, or a related field.
  • At least 7 years of relevant experience in government relations, program management, or field implementation—preferably in livelihoods, labour welfare, or social protection sectors.
  • Demonstrated success in managing government relations (at the Secretary or SPD level), preferably in the education, public policy, or social impact sector. Proven ability to work collaboratively within cross-functional and diverse teams, motivating stakeholders to achieve shared goals. Exposure to policy advocacy, program implementation, or government advisory in large mission-driven settings.
  • Willingness to travel across Indian states as and when required (approximately 12 to 16 days in a month)
Core Competencies
  • Relationship Building: Exceptional communication and influencing skills to build trust-based government partnerships at senior-most levels.
  • Analytical & Strategic Thinking: Ability to interpret data, connect insights to strategy, and drive operational rigor with an outcomes-focus.
  • Dealing with Ambiguity: Demonstrate composure under pressure and adapt strategies proactively as the policy landscape evolves.
  • Results Orientation: Driven to achieve breakthrough results in complex, multi-stakeholder environments with resilience and tenacity.

Benefits

Compensation
The Cluster Lead will be compensated between INR 10-16 lacs per annum based on educational qualifications and past experiences. Other benefits include family Health Insurance, Professional Development Allowance, Travel Allowance, and EPF.
Indus Action doesn’t provide laptops to employees; however, it bears certain technical maintenance costs, up to INR 12,000 per annum.

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