ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. Inkomoko is opening a new INGO in Chad in 2024, with plans to support refugee and Chadian entrepreneurs across the country.
By 2030, Inkomoko Chad will work with more than 19,100 refugee and host community entrepreneurs, providing a combination of training, consulting, and access to finance/investment. All of our services ensure that businesses in Chad can thrive and contribute to the growth of Chad’s economy.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa. Inkomoko has 650+ staff in 40 offices across Rwanda, Kenya, Ethiopia, and South Sudan, and we are the largest lender to refugee entrepreneurs in Africa.
Through Inkomoko’s 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback.
- Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This is a new position for Inkomoko, with the opportunity for driving our lending strategies, managing portfolios, and contributing to the overall growth and success of the organization.
You will lead a team of Lending professionals, collaborate with various departments, and provide strategic insights to optimize our Lending opportunities in the Chadian market.
Specifically, the position responsibilities include:
- Lending Strategy Development: Formulate, communicate, and execute Lending strategies aligned with the organization's objectives and risk tolerance. Identify market trends, opportunities, and potential risks to drive informed Lending decisions.
- Team Leadership: Provide strong leadership to the Lending team, fostering a collaborative and results-oriented environment. Set performance expectations, provide coaching and mentorship, and ensure professional growth of team members.
- Risk Management: Develop and implement risk management strategies to mitigate potential losses. Work closely with the risk management team to ensure compliance with internal and external regulations.
- Client Relations: Build and maintain strong relationships with clients, understanding their Lending preferences and long-term financial goals. Provide transparent communication and updates on portfolio performance.
- Performance Reporting: Prepare regular Lending performance reports and present them to senior management, clients, and stakeholders. Use data-driven insights to illustrate the effectiveness of Lending strategies.
- Financial Forecasting: Collaborate with finance and accounting teams to develop financial models, forecasts, and projections related to Lending activities. Ensure accurate budgeting and resource allocation.
- Compliance and Ethics: Ensure compliance with legal, regulatory, and ethical standards in all Lending activities. Uphold the highest level of integrity and professionalism in all interactions.
Expansion & External Relations
- In consultation with the Regional Portfolio Director, develop the refugee program and SMEs lending expansion strategies in Chad.
- Setting up Chad lending training and coaching all lending teams while maintaining a health portfolio in Chad.
- Implement refugee lending expansion in Chad and work in deep collaboration with Chad’s Managing Director.
- Support government relations, legal registration, and compliance with local lending regulations;
- Lead all Inkomoko Chad lending staff across the locations, setting Goals, performance reviews, and maintaining strong oversight to produce deliverables for various stakeholders.
- Plan and manage the budget, staffing, and other resources to effectively deliver lending program outcomes in Chad.
- Ensure lending in Chad programs comply with applicable donors and local laws and Bank of Central African States (BEAC) regulations.
- Represent Inkomoko at relevant external meetings, including taking the initiative to identify opportunities for outreach, collaboration, and partnerships that can support and accelerate Inkomoko growth;
- Communicate effectively with donors and other stakeholders to ensure relationships are developed and maintained that promote program and organizational success.
- Regular travel to country offices and other events required by the Regional Portfolio Director.
Portfolio Management
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
- Work with the Business Development Services team to ensure borrower success, and Visit clients for monitoring.
- Track information about borrowers and communicate effectively with key stakeholders about client status.
- Actively participate as key staff in the weekly Portfolio Review Meeting.
- Maintain a tracking system of borrower payments and contact information.
- Interact with government leaders, the court system, refugee has and host communities’ stakeholders and others for follow up on lack of payments.
- Ensure that all lending staff in Chad are adhering to the requirements of our Kiva partnership, including reporting and journaling
- Active monitoring of loan repayments and overall performance;
- Loan assessment, appraisal and disbursement
- Chairing credit/facility committees under the Head of investment’s approval rights,
- Other duties as assigned by the supervisor.
WHO WE ARE LOOKING FOR:
- A Bachelor's or Master's degree in Finance, Business Administration, or a related field is required. Additional certifications or advanced degrees in finance or risk management is a plus.
- +8 Years of extensive experience in lending, credit risk management, and financial services, preferably in a leadership role. Demonstrated success in developing and executing lending strategies and managing loan portfolios.
- In-depth understanding of lending products, credit risk assessment, loan underwriting, and regulatory requirements.
- Familiar with financial analysis, loan pricing models, and industry trends.
- Strong leadership and management abilities to motivate and guide a team of lending professionals. Excellent decision-making skills, strategic thinking, and the ability to manage competing priorities.
- Proficiency in financial analysis, risk assessment, and credit evaluation. Ability to interpret complex financial data, identify trends, and make data-driven recommendations.
- Excellent verbal and written communication skills to effectively interact with internal and external stakeholders in English & French. Strong presentation skills to convey lending strategies and portfolio performance to senior management.
- Proven ability to build and maintain relationships with key stakeholders, such as clients, regulators, and industry peers. Strong negotiation and influencing skills to drive business growth and manage partnerships.
COMPENSATION & BENEFITS
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary based on experience and negotiation, and potential performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- Ability to make a significant social impact to your community
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
If you’re excited about this role, tell us about what you’ll bring to this growing company.
Please send your application through the provided link.
Application deadline is on the 28 February 2025 (applications are reviewed on a rolling basis, apply now!)
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, women are strongly encouraged to apply. As a company, we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks, the right to work in Chad, and other verification as needed.
