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ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback
• Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
• We Eat Goats: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

Inkomoko is looking for a responsible Office Assistant to support the team in Juba at the front desk and provide professional administrative support to the company. Specific responsibilities include:

RECEPTIONIST DUTIES (30% time)

• Ensure the office is open and closed on time
• Complete administrative tasks while at the front desk throughout the day, including filing, photocopying, scanning, etc.
• Warmly greet visitors to a professional and welcoming front office/receptionist area, with all necessary stationery and material (e.g. pens, forms, and brochures), coffee, etc
• Answer, screen, and forward incoming phone calls and provide accurate information in person and via phone/email

FACILITIES MANAGEMENT (20% time)

• Office supply management - monitors all office supplies, including the procurement processes that are followed to support timely orders, documentation, and payment.
• Communicate to the supervisor in case of any repairs or maintenance required.
• Reserve and prepare rooms for meetings – must be on time before meeting start, including tech
• Work with the Security team to ensure that all facilities are safe and secure for staff, including fire exits, etc
• Maintain a clean office environment and ensure that all offices, entrances, and rooms are kept clean daily.
• Support the supervision of the cleaning staff and contribute as needed to also cleaning duties on occasion to meet the needs of the office.
• Support the additional offices throughout Juba and other locations in South Sudan, as we add new locations into the Juba office

ADMINISTRATION & OPERATIONS (50% time)

• Assist with visitor travel needs, including arranging visas, flights, transport, hotel bookings, SIM cards, and more
• Run office errands, including moving documents to the bank, DARA, and others as needed with discretion and professionalism.
• Assist with car bookings and taxi platforms, like the office Feres account
• Support finance needs, especially as it relates to office administration, including vendor payments, gathering bids for procurement, etc
• Other duties as may be assigned from time by your supervisor

WHO WE ARE LOOKING FOR

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail. Minimum qualifications include:

• Ability to meet deadlines and work independently with the highest personal integrity
• Computer skills with MS Excel and Word
• High level of customer service
• Previous professional work experience in administration
• Good Communicator in English and Arabic
• Must reside in Juba, either as a South Sudanese or as a refugee.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

TO APPLY

If you're excited about this role, please submit your cover letter and CV through to the Inkomoko Office at APTECH Africa Building 5th Floor, Plot 63 Block AXIII Hai Malakal, by 2nd February 2025 deadline. Please clearly indicate the position you're applying for at the right corner of the envelope.

Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As an INGO we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.