ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has 600+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
Specifically, the positions responsibilities include:
CLIENT MOBILIZATION (10%)
- Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
- Communicate program details to the community participants and confirm messages have been received.
- Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
- Advise on participants’ criteria to fit the culture and existing businesses in the community.
- Communicate to Inkomoko leadership about any challenge faced by participants during program implementation
TRAINING (40%)
- Ensure that all the clients in the program are informed and attend all the training
- Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
- Provide the training using Inkomoko training materials in the applicable local languages, eg Somali, Kiswahili and English
- Review and advise the Senior trainer on necessary changes to the training modules.
- Complete all the training programs in the due time and within budget.
BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)
- The intake process for clients, including baseline M&E and tracking in our electronic system
- Conducting monthly site visits to assess business need and opportunity
- Generate cash flow statements and profitability analyses with clients
- Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
- Ongoing site visits to provide real-time advising to solve business changes and grow businesses
- Connect clients to other Inkomoko services, including training, access to finance, market access.
- Keep up-to-date the clients’ business information in an accurate manner
- Assist investment colleagues with investment applications, due diligence, and clients’ credit payment
COMMUNITY ACTIVITIES COORDINATION AND ADMINISTRATION (10%)
- Develop a good relationship with all partners and local authorities in Mombasa.
- Provide weekly and monthly reports on time.
- Work closely with the Senior Business Development Advisor and Senior Trainer to organize community engagement events.
- Assist Inkomoko staff with all in-county communications.
- Make sure activities in the community are done in a timely manner.
- Assist the M&E team with surveys and data collection in the Mombasa Region.
- Provide administrative support as needed.
- Perform any other duties as assigned
WHO WE ARE LOOKING FOR
- Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
- Fluency and Excellent communicator to audiences in Somali, English and Swahili.
- Experience working with Refugee community.
- Relationship skills (coaching, listening, empathy, trust)
- Basic understanding and interest of micro and small businesses
- Show personal drive, initiative and learning agility
- Strong financial and accounting skills; familiarity with business financial policies in Kenya.
- Flexible and able to deliver results under pressure
- University education with background in business studies.
- Good written and oral communications skills
- Shows perseverance, personal integrity, and critical thinking skills
- Outgoing and Social
- Honest and professional
- Access to a smartphone 24/7 is a plus.
- The Candidate should not be employed by any other organization currently.
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- Ability to make a significant social impact to your community
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
If you’re excited about this role, please submit your application through the jobs portal.
Tell us about what you’ll bring to this growing company.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
