ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE ROLE AND RESPONSIBILITIES
We are pleased to announce the Senior Trainer vacancy within the Business Growth Services (BGS) Program Department. Reporting to the Training Manager, the Senior Trainer will manage and train a team of Business Development Advisors and Field Officers.
The Senior Trainer will join our team with core responsibilities as follows:
Management and Coordination (30%)
- Collaborate with location leads to establish the training calendar.
- Set training goals and develop strategies to achieve those goals in alignment with Inkomoko budget and culture.
- Manage training in allocated locations for all incoming clients.
- Work with the Training manager to plan and manage the budget, staffing, and other resources needed to deliver program outcomes.
- Ensure all staff under your supervision are compliant with organizational P&C policies and implement disciplinary actions when they are not.
- Liaise with the Training manager to ensure smooth operations and keep up-to-date training content across programs.
- Be a good ambassador in ensuring the organizational culture is understood and followed through by all staff under your supervision.
- Represent the company in a highly professional manner in stakeholders’ and government meetings and events in the absence of the Director and Training manager.
- Elevate important trends, risks, and other notable activities to management.
Training Development and Implementation (60%)
- Develop new and review existing content to match client needs and business dynamics.
- Secure training quality of all training, this includes shadowing all the BDAs during training and giving feedback.
- Implement training of trainers as part of the ongoing classes schedule for business advisors
- Deploy a wide variety of training methods in several locations.
- Recommend clients that need extra/specific attention to the relevant Senior Business Development Advisors of the locations.
- Coordinate with BDAs/field officer efforts about the training to clients and partners to ensure full participation.
- Draft training reports from assigned locations and update the online report.
Operations & Administration (10%)
- Record billable hours and activities in organizational tracking systems (Odoo, etc)
- Maintain an updated training schedule on the calendar.
- Work with the Monitoring, Evaluation & Learning department to ensure training is assessed for impact and value to entrepreneurs.
- Coordinate and manage the Training Support Associate and other training staff or instructors for smooth logistics.
- Attend all Company-wide meetings and maintain organizational values in all situations.
CANDIDATE QUALIFICATIONS
We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious.
The ideal candidate will fulfill the following requirements
- +5 years of work experience in relevant fields and serving entrepreneurs.
- Education requirement: University degree, Project Management, and other relevant academic qualifications)
- Excellent communication in local languages spoken in the town/camp in the region including but not limited to Nuer, Agnuak, Arabic, English, Amharic etc.
- Experience working in refugee settings with different nationalities across refugee camps in Gambella region
- Experience in business training, facilitation, content development, business consulting, business planning, and providing business advice.
- Strong financial and accounting skills; familiarity with business financial policies in Ethiopia
- Flexible and able to deliver results under pressure.
- Experience working and managing teams remotely.
- Excellent computer skills, especially with MS Excel, Word, and ERP, project management tools (i.e. Odoo, MS Dynamics,Asana,Trello,etc…)
- Good written and oral communication skills
- Good presentation and training skills
- Shows perseverance, personal integrity, and critical thinking skills.
- Outgoing and Social
- Honest and professional
WHAT YOU’LL GET
- This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential Goal-based bonus
- Incredible company culture, including deep investment in your learning and growth
- Diverse colleagues and policies that show our commitment to equity and inclusion
- Talented, passionate, and committed team colleagues across the region
- Ability to make a significant social impact to your community
- Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
TO APPLY
If you’re excited about this role, please submit your application through the jobs portal.
Tell us about what you’ll bring to this growing company.
DEADLINE: 8th April 2025. Applications are reviewed on a rolling basis, please apply as soon as possible!
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
