ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East and Central Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.
Inkomoko has 650+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
Inkomoko is looking for a responsible Office Assistant to support the team in Gambella at the front desk and provide professional administrative support to the company. Specific responsibilities include:
RECEPTIONIST DUTIES (20% time)
- Ensure the office is open and closed on time and throughout working hours
- Complete administrative/clerical tasks while at the front desk throughout the day, including filing, photocopying, scanning, etc.
- Warmly greet visitors to a professional and welcoming front office/receptionist area, with all necessary stationery and material (e.g. pens, forms, and brochures), coffee, refreshments, etc
- Escort visitors & guests within the office premises and connect them to required officers
- Maintain a clean office environment and ensure that all offices, entrances, and rooms are kept clean daily. Support the supervision of the cleaning staff and also contribute to cleaning duties on occasion as needed to meet the needs of the office.
- Answer, screen, and forward incoming phone calls and provide accurate information in person and via phone/email
FACILITIES MANAGEMENT (30% time)
- Ensure the proper functioning of overall office premises & utilities
- Communicate to the supervisor in case of any need for repair or maintenance
- Office supply management - monitor, maintain, & record all office supplies, including ensuring the procurement processes are followed to support timely orders, documentation, and payment.
- Reserve and prepare rooms for meetings – must be on time before meeting start, including ensuring technical equipment functionality as well as conduciveness
- Work with the Security team to ensure that all facilities are safe and secure for staff, including fire exits, assembly areas, etc
- Coordinate and manage all logistical activities, including transportation, warehousing, and inventory management.
- Support operation team in managing office asset, registering location asset inventory, labelling location assets and maintaining registry updates as required
- Report assets which are non-functional to supervisor and Operations unit in a timely manner
- Stock control and monitoring for all chemicals and materials used
- Support the additional offices throughout Gambella and other locations in Campsites, as we add new locations into the Gambella office
ADMINISTRATION & OPERATIONS (50% time)
- Assist with visitor travel needs, including arranging visas, flights, transport, hotel bookings, SIM cards, and more
- Run office errands, including moving documents to the bank, DARA, and others as need with discretion and professionalism.
- Assist with car bookings and taxi platforms, like the office car & Bajaj rental activities
- Monitor and manage vehicle & Bajaj assignments to staff upon request and retain documentation to ensure optimization
- Support finance needs, especially as it relates to office administration, including vendor payments, gathering bids for procurement, etc
- Reserve and prepare rooms for meetings – must be on time before meeting start, including tech
- Drafting and preparing correspondence report, contracts and other documents
- Other duties as may be assigned from time from your supervisor
WHO WE ARE LOOKING FOR
Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail. Minimum qualifications include:
- Ability to meet deadlines and work independently with the highest personal integrity
- Computer skills with MS Excel and Word
- High level of customer service
- Previous professional work experience
- Good Communicator in English and Amharic
- Must reside in Gambella.
WHAT YOU’LL GET
- This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential Goal-based bonus
- Incredible company culture, including deep investment in your learning and growth
- Diverse colleagues and policies that show our commitment to equity and inclusion
- Talented, passionate, and committed team colleagues across the region
- Ability to make a significant social impact to your community
- Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
TO APPLY
If you’re excited about this role, please submit your application through the jobs portal.
Tell us about what you’ll bring to this growing company.
DEADLINE: 15th May 2025. Applications are reviewed on a rolling basis, please apply as soon as possible!
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
