ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 780+ staff in 45 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
The MEL Associates will be based in Farchana and Gaga, with frequent travel to different sites in the region. They will report to the MEL Manager Chad, based in N’Djamena. The roles and responsibilities for this position include:
Data Collection (50%)
- Lead local data collection and data quality checks for Farchana and Gaga, working with the program teams and the MEL teams for a coordinated approach.
- Work with the data team to provide feedback on the qualitative and quantitative data collection tools.
- Work with the manager to plan and execute data collections processes, including surveys and focus group discussions with a variety of client types.
- Communicate with clients about data collection plans and processes, and organize all logistics for successful collection.
- Update the project monitoring plan and monitor the indicators of different projects
- Test the different tools, and incorporate feedback in consultation with the MEL team
- Translate materials into local languages (Arabic) as needed in the Farchana or Gaga region.
- Train and support field staff on the routine monitoring data collection tools, like surveyCTO.
- Recruit, train, and supervise enumerators, ensuring they are trained and following all interview protocols for data collection.
- Supervise the data collection on the phone, or with digital
- Lead focus group discussions, facilitating and taking notes to capture meaningful insights.
- Ensure that surveys and M&E tasks are implemented in accordance with the M&E standard operating procedures set by Inkomoko.
Data Organization and Reporting (30%)
- Ensure high data quality and completeness by conducting data cleaning exercises
- Ensure proper storage of data and use of appropriate guidelines to ensure Inkomoko and client confidentiality
- Transcribe data from focus group discussions
- Analyze data in excel and other analysis tools and write summary reports
- Develop and share routine monitoring reports on monthly basis with program colleagues
- Regularly analyze training evaluation data and share insights with the program team.
- Assist in data analysis and donor/partner reporting
- Ensure data and privacy protections for all content
- Follow up and implement policies and protocols for all company and client data
Other MEL Responsibilities (20%)
- Ensure client’s perspective is incorporated in quarterly program review
- Support the communication team in gathering significant success stories
- Team meetings and general participation in a variety of company learning and collaboration activities
- Willingness and ability to travel 40% of your time to other field offices/ locations
- Perform any other activities related to MEL.
WHO WE ARE LOOKING FOR
The MEL Associate should have experience in M&E, including managing complex data collection processes. Successful candidates will need to demonstrate:
- Bachelor’s degree in economics, statistics, international development, social science or related is required
- At least 2 years of M&E experience with an advanced degree, or 4+ years of professional experience in the MEL field.
- Experience with SurveyCTO, Stata, R, PowerBi is a plus, but excellent Excel skills are required.
- Fluent oral/written in English, French & Arabic or any other local language
- Experience managing teams.
- Technical skills and experience in data collection, tool development using mobile data collection software, and data management protocols
- Experience in quantitative and qualitative data methods
- Experience in statistical analysis software and or qualitative data analysis software
- Ability to prioritize tasks and manage multiple deadlines – must be strategic and operational
- Willingness to innovate and ability to think systematically and work SMART
- Strategic thinker, proven team-building ability and attention to detail.
- Impeccable integrity and excellent communication (oral and written)skills
- Proactive and ability to work independently
- The successful candidate must hold an ONAPE card.
KEY COMPETENCIES
We are looking for someone who;
- Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
- Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
- Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- A dynamic and entrepreneurial team environment committed to innovation and social impact
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
If you’re excited about this role, please submit your CV before January 31st 2026, and tell us why you are the right fit for this opportunity.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
