Training Manager - Gaga

Inkomoko

Inkomoko

Posted on Jan 26, 2026

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 780+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.


INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

  • Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
  • Achievement: push yourself to reach beyond what you previously thought possible.
  • Improvement: be humble, engage in continuous growth through open & accurate feedback
  • Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
  • We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

Training Development and Implementation (80%)

  • Manage training in all Inkomoko locations for all projects in the Business Growth Services Department.
  • Prepare and manage training calendars for each project in accordance with partner and client needs.
  • Implement training as part of the ongoing services for Inkomoko clients& partners
  • Develop new and review existing content to match client needs and Inkomoko strategy
  • Deploy a wide variety of training methods and stay updated on the latest training trends
  • Deliver ToTs (Training of Trainers) to the clients facing teams (training and consulting) in the department on the training curriculum, content, tools, delivery methodologies, etc.
  • Ensure the training curriculum, content, tools and delivery methodologies meet various clients and business key demographics (literacy level, gender, business sectors & level, local context, norms and beliefs, etc.
  • Recommend clients that need extra/specific attention to the relevant consulting team
  • Coordinate with other managers about the training to clients and partners to ensure full participation.
  • Draft training reports and rand regularly keep the training dashboards updated with the ongoing training sessions
  • Implement training for Inkomoko partners
  • Modify any training curriculum needed including supplementary materials (tools kits, bookkeeping tools, household booklets, case studies, etc.)
  • Keep an up-to-date inventory of Inkomoko training and trainers

Business Growth Services Management (10%)

  • Perform annual and quarterly staff reviews of team staff
  • Serve on the Inkomoko Management Team, providing strategic direction and leadership
  • Supervise and coach a training team to deliver excellent training to all Inkomoko clients
  • Cooperate closely with the Head of Business Growth Services on activities and performance.
  • Onboard, manage, coach, and develop trainers and support team to ensure high quality services.

Operations & Administration (10%)

  • Record billable hours and activities in organizational tracking systems (Odoo, etc.)
  • Work with the MEL team to ensure training is assessed for impact and value to entrepreneurs.
  • Supervision of Senior trainers & training support associates
  • Ensure the training team enroll, attend and graduate successfully the required academies
  • Coordinate with the training team for smooth logistics and delivery of training
  • Participate fully as an Inkomoko staff in all-staff meetings and other internal management roles
  • Other duties to support organizational culture and leadership
  • Support the hiring process for the Business Growth Department

WHO WE ARE LOOKING FOR

The ideal candidate will fulfill the following requirements:

  • 7+ years of work experience in relevant fields and serving entrepreneurs
  • Education requirement: MBA, Project Management, and other relevant academic
    qualification)
  • Experience business training, facilitation, content development, business consulting,
    business planning, and providing business advice
  • Strong financial and accounting skills; familiarity with business financial policies
  • Flexible and able to deliver results under pressure
  • Experience working and managing teams remotely
  • Excellent computer skills, especially with MS Excel, Word, project management tools(i.e.: Trello, etc.)
  • Good written and oral communications skills
  • Good presentation and training skills
  • Shows perseverance, personal integrity, and critical thinking skills
  • Outgoing and Social
  • Honest and professional
  • Excellent communicator to audiences in French/English and Chadian/Sudanese Arabic.
  • The successful candidate must hold an ONAPE card.

TO APPLY

If you’re excited about this role, please submit your application through the jobs portal. Tell us about what you’ll bring to this growing company.

DEADLINE: 05 February 2026. Applications are reviewed on a rolling basis, please apply as soon as possible!

Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.