ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 750+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
Reporting to the P&C Manager, Ethiopia for the performance of their duties. The position holder can expect this range of responsibilities, among others;
The graduate Trainee's responsibilities include, but are not limited to, the following tasks:
Systems and management of employees' personal data
- Coordinate all administrative and operational activities of P&C, including but not limited to managing employee biodata, documentation, employee medical insurance follow up, etc.
- Maintain complete, comprehensive, and electronic and hard copy of employee records.
- Ensure that the data stored in the personnel management system is up to date and secure (personal information, leave management, etc.)
- Ensure that information relating to new employees and those leaving the Organization is updated in the system in a timely manner and that updates are made on all social platforms (SLACK) to inform all staff of any changes that have taken place.
Employee relations and well-being
- Maintain a checklist and calendar for the P&C department and coordinate all events in collaboration with the administrative team.
- Follow up on all matters relating to staff medical insurance - ensure that staff who have left the organization are replaced by new staff in order to comply with the medical insurance policy and prepare payment requests for new staff in order to include them in the medical insurance scheme.
- In the spirit of our cultural value “kulana Sawa,” take the initiative to acknowledge and communicate significant or unfortunate events in employees' lives (e.g., birthdays, new babies, family losses, etc.).
Improve P&C service delivery/P&C operations and administration
- Prepare and issue the necessary administrative letters for employees. (Bank letters etc)
- Ensure that all statutory documents, including income tax and pension records, are properly documented and kept up to date.
- Provide timely assistance to employees who do not have income tax and pension documents, ensuring that legal requirements are met.
- Coordinate the separation process, including administrative formalities and collecting exit form and exit interviews.
Recruitment and onboarding
- Recruitment: Participate in the publication of job adverts, prepare interviews materials, and internship offers, generate applications, and assist in the pre-selection of candidates.
- Interviews: Help organize interviews with candidates, prepare and administer written exams to candidates.
- Hiring: Request for background checks and providing the information needed to finalize contracts.
- Communications: Highly professional correspondence with successful and unsuccessful candidates.
- Onboarding: Preparing induction packs, coordinating onboarding meetings and ensuring new hire documentation is complete.
WHO WE ARE LOOKING FOR
Requirements
Inkomoko has found that the happiest and most effective colleagues are proactive, resourceful, self-motivated go-getters with a can-do attitude, who support their teammates with sincerity. They are strategic, but also willing to roll up their sleeves. They give and receive feedback freely.
For this role, the successful candidate will have these qualities:
- Bachelor's Degree in HRM, Management, or any other related field, HR certification or advanced education will be an added advantage
- One year of working experience with exposure to HR
- Absolute confidentiality and discretion is required for this position
- Ability to manage several activities simultaneously while working under pressure to meet deadlines.
- Excellent communicator in English Good collaboration skills - approachable, warm, honest, transparent, and able to manage with confidence and the ability to build relationships with colleagues
- Proficient in Microsoft Office (Word, Excel, and PowerPoint) and HR Management Systems (e.g.: Odoo)
- Experience in working independently on projects
- Understanding of Ethiopian Employment Act
Competencies
What to do
- Instills Trust: Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
- Acts with Courage: Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
- Makes Informed Decisions: Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate issues or seek guidance.
Mindsets & Behaviors
- Takes ownership of routine tasks and seeks guidance for complex assignments.
- Keeps client needs central in all tasks and decisions.
- Supports hiring, onboarding, and development of team members, particularly around soft skills and on-the-job learning.
- Contributes to smooth operations by proactively managing administrative tasks and unplanned work.
- Exercises sound judgment, asks clarifying questions, and escalates risks with thoughtful solutions.
- Demonstrates and models organizational values, fostering inclusive learning and honest communication.
- Courageously raises concerns and advocates for improvements with integrity and respect.
- Set clear and measurable impact metrics to evaluate personal success in the role.
Role Function
- Enhance capacity to provide technical support on P&C processes including Recruitment, Staff onboarding, talent management, and development
- Ability to implement performance management processes and timely follow up to ensure PM cycles timelines are adhered to, by all staff
- Proficiency in implementing P&C Ops activities including bio-data management, employee welfare/medical insurance, payroll drafting, contracts handling, drafting letters etc
- Capacity to conduct regular audits to verify completeness and accuracy of all staff statutory records.
- Ability to organize all P&C events in collaboration with the Administration team
- Ability to proactively report and arbitrate employee relation issues
We are looking for someone who;
- Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
- Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
- Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.
- Communicate with Confidence – Express ideas clearly and effectively across written, verbal, and collaborative settings.
- Drive Results Through Collaboration – Partner with others, influence constructively, and turn concepts into tangible outcomes.
- Build Meaningful Relationships – Foster strong connections and proactively manage expectations with colleagues, leaders, and clients.
- Take Ownership and Grow – Show initiative, continuously develop, and contribute to a culture grounded in trust, teamwork, and outstanding customer experiences.
WHAT YOU’LL GET
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- A dynamic and entrepreneurial team environment committed to innovation and social impact
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
If you’re excited about this role, please submit your CV, and tell us why you are the right fit for this opportunity.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
