How you will make an impact

As an Operations Officer, you will play an instrumental role in the Bogotá office to ensure operational efficiency and effectiveness. You will also work with Instiglio’s Global operations, people and finance teams, each based in Kenya and Morocco. Your role is unique in that it involves working across teams, supporting Finance, Office Administration, and Compliance.

Your role will often require managing processes and structures, sometimes developing them from scratch. Your creativity, innovation, structured and strategic thinking will help foster a rewarding work environment that furthers our mission. The position will be best filled by someone who works well independently, has a knack for operational excellence, has strong data analysis skills, and is comfortable in fast-paced environments.

This position offers a career path to growth and development within the organisation. The key responsibilities of the Operations Officer will include, but are not limited to:

• Support the Finance & Operations Director in the design, implementation and improvement of administrative processes.
• Support the Operations team in monitoring and ensuring adherence to compliance with country-specific regulations, local and global audits.
• Assist the Finance & Operations Director on any special initiatives (e.g. preparing operational plan, reporting to the Board and the Partner group).
• Organizing payments of events/travel (planning, liaising, negotiating, logistics, procurement).
• Support research and manage logistics for offices as required with the support of local administrative assistants.
• Support Operations team in maintaining compliance with country specific regulations, local audits and global audit.
• Support in the immigration processes for staff.
• IT: maintaining inventories of company devices such as providing assistance with the creation of Microsoft accounts, and serving as the main contact for our system providers.

Who you are

We are growing a team of resourceful go-getters that are driven by our mission, curious about the world, and dedicated to a life of learning. Our ideal candidate must demonstrate their enthusiasm for operations, and an ability to learn as well as a willingness to adapt to the challenges the role poses. The ideal candidate will have:

• Education: Bachelor’s degree in Business Administration, Economics, or related areas.
• Experience: Experience 3-5 years in business administration, finance, accounting, or related fields. Experience in a multinational setting (corporate, consulting or international development) is preferred.
• Knowledge and specific experience: Operations within corporate services including operational planning, organizational reporting, project management, and organizational communication.
• Knowledge in software: Advanced skills in all Microsoft Office/ Google Suite applications (PowerPoint, Excel and Word).
• Skills:
• Teamwork skills with the ability to work autonomously.
• Strong execution and process management with impeccable attention to detail and accurate data entry skills.
• Strong structured thinking and analytical skills.
• Ability to work comfortably and communicate effectively in a multinational, culturally diverse, and virtual environment.
• Ability to manage competing, high-priority demands in a fast-paced environment.
• Willingness to learn and grow.
• Exceptional written and oral communication skills in English (C1).
• Exceptional organizational skills, creativity and strategic thinking are nice to have.

How you can grow with us

Joining as an Operations Officer will offer you a chance to develop a variety of skills, own or support initiatives with the guidance of more experienced senior staff. Instiglio has a strong feedback culture, with all staff receiving quarterly formal, structured reviews, in addition to real-time feedback. Additionally, a mentorship system and development plans are in place to ensure that staff receive proper support in their professional development.

Working model and benefits

The successful candidate will be based in Bogotá, Colombia with a strong preference for Colombian residents. In addition, Instiglio offers generous benefits, which include a flexible hybrid working model (team members going to the office two times a week for face-to-face connection opportunities), personal days, remote work days, and a company holiday in addition to vacation, among others. Instiglio does not offer a fully remote working arrangement.

Join our team!

Submit your application by attaching an English version of your CV and cover letter. In your cover letter answer the following questions: (1) Why are you a good fit for this role? (2) What is your motivation to apply to Instiglio? We will review applications on a rolling-basis. The deadline for receiving applications is 30 January 2025.