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Jacaranda Health is a nonprofit organization whose mission for the last eight years has been to improve maternal and newborn health outcomes in the public health system. We work hand-in-hand with governments, including county health management teams and Ministries of Health, to deploy affordable and scalable solutions through public hospitals, where the majority of underserved mothers and babies receive care. These solutions include PROMPTS, an AI-enabled text messaging service for mothers, and MENTORS, a facility-based training program equipping frontline nurses with lifesaving skills and knowledge. In Kenya, we are in 22 of Kenya’s busiest counties, who co-own our interventions, and work with us to design what and how we measure impact for effective decision-making. These partnerships have helped us reach 2.4 million women with our solutions across 1,100+ health centers and hospitals and will continue to be the cornerstone of how we approach the path to national scale in Kenya. We have expanded operations within Eswatini and Ghana.

Jacaranda Health is an equal opportunity employer. We evaluate qualified applicants without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Summary

The Program Officer will work in the programs department of Jacaranda Health, focusing on the programmatic implementation of our affordable and scalable PROMPTS solution and MENTORS program. PROMPTS is an AI-enabled SMS messaging service for mothers, and MENTORS is a facility-based training program that equips frontline service providers with lifesaving EmONC skills and knowledge. The individual will work closely with county teams and the wider JH team to ensure the EmONC Mentorship and PROMPTS program runs smoothly and efficiently in the allocated county

Location: Nakuru & Narok Counties

Reports to: Senior Regional Program Coordinator

Preferred start date: November 2024

Main Responsibilities

• Coordinate, supervise, and lead JH program activity implementation in the allocated county for both PROMPTS and mentorship

• Ensure all mentorship and PROMPTS activities are implemented based on our key performance indicators

• Support in-facility mentors to run CME and simulation drill activities as well as PROMPTS contact person to create awareness and enrollment of mums to the digital SMS platform.

• Support and co-ordinate efficiency EmONC coaching activities by ensuring all neccessary tools and simulation materials are available

• Visit priority facilities to support in-facility mentors and PROMPTS contact staff to ensure programs deliverables are achieved

• Plan, coordinate, and attend county joint Mentorship and PROMPTS Programs performance review meetings

• Coordinate different PROMPTS enrollment options at facility and community level to ensure increased ANC coverage for the program

• Manage and maintain constant communication and reporting to secure enrollment of mothers in the county

• Coordinate PROMPTS activities within the facilities to ensure all mums enrollments are compliant to the data protection act

• Prepare and share monthly reports with the regional program coordinator and Health Facilities

• Collaborate with colleagues to improve the overall performance of the program

• Manage various PROMPTS tools through continuous updates and improvements

• Communicate County challenges and/or opportunities with considered context-specific solutions/interventions to the program coordinator

• Build and manage relationships with County, sub county and Health Facility teams to ensure smooth running of the programs.

• Coordinate and share PULSE dashboard to facilities and County management teams.

• Follow up to ensure utilization and accountability of quality of care reports at facility, sub county and county level.

• Perform any other related duties as assigned by the supervisor

Key Performance Areas

• Facilities onboarded to JH programs(TBC)

• 90% Active consenting for all enrollment options

• 80% ANC coverage for PROMPTS active enrollments

• 100% Essential curriculum completion

Qualifications

• Diploma in Nursing/Clinical medicine.

• Added advantages: Public Health programs experience and/or EmONC knowledge & skills

• Minimum of 4 years of experience in implementing maternal and newborn health programs within the public health system

Competencies

Technical Competencies

• Coaching and mentorship skills

• Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)

• Facilitation, coordination and communication skills

Behavioral Competencies

• Proactive with problem solving skills

• Communication and interpersonal skills

• Conflict Resolution

• Planning and organizational skills

• Team player with people management skills

• Upholds high levels of Integrity and is reliable

• Attention to detail with a willingness to learn

• Ability to work effectively with team in a culturally diverse environments

Contract Period

This position is expected to be a contract of 12 months, renewable

To Apply:

Interested candidates should apply via this link by 28th October 2024.

No hard copies required or accepted.

Applications and interviews will be conducted on a rolling basis. Early applications are highly encouraged.