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Jacaranda Health
About Jacaranda Health
Jacaranda Health’s mission is to improve maternal and newborn health outcomes in the public health system. Through innovative AI-driven technology and human-centered solutions, we partner with governments to scale impactful, data driven interventions. These solutions include PROMPTS, an AI-enabled platform for mothers, and MENTORS, a facility-based training program equipping frontline nurses with lifesaving skills and knowledge. Our innovations and partnerships have reached over 3 million women across 1,100+ health facilities. As we expand across Kenya, Nigeria, and Ghana, we are looking for dynamic leaders with a passion for impact, to help us transform the future of maternal health.
Jacaranda Health is an equal opportunity employer. We welcome applications from qualified candidates regardless of race or ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and any other protected characteristics.
Team Overview
The HR & Administration and Finance & Operations teams collaborate closely to ensure Jacaranda Health fulfills its mission.
HR & Administration focuses on human capital—ensuring Jacaranda Health has the right people, training, and culture.
Finance and Operations focuses on financial and operational resources—ensuring the organization has the necessary funding, supplies, and logistical support to deliver services effectively and sustainably.
Role Overview
As Jacaranda Health scales its solutions to national coverage and to other countries, we are looking for a person who will redesign our existing structures and processes and develop our people & culture strategy to suit our needs. They shall also need to be able to manage ambiguity, have experience in successful change management and be data-driven and innovative in the development and implementation.
The Director of Business Operations shall be responsible for leading and managing the Kenyan operations. This shall entail providing strategic development and oversight of the HR, Finance & Operations departments alongside senior management to achieve the organisation's program and operational objectives.
This will involve working closely with global HR, finance & operations teams as well as the executive directors & division directors. The Director of business operations shall be responsible in developing and implementing key strategic projects to improve operational efficiency, efficacy and with a strong focus on internal and external customer satisfaction. They will also lead in negotiations, budgeting, purchasing, and establishing efficient workflows in place to maximize the organization’s productivity and performance. The Director will develop and execute long-term operational strategies, aligning these with organizational goals while fostering a culture of continuous improvement.
Location: Based in Nairobi
Reports to: Co-Executive Director - based in Kenya
Reports:
Head of Department - Human Resources & Administration
Head of Department - Finance & Operations
Preferred start date: April 2025
What You’ll Do
Leadership:
Lead and supporting the Kenya HR & Administration team to implement on HR policies and administrative initiatives
Support the Head of Finance & Operations in procurement and resource allocation
Contribute to Jacaranda Health Leadership team strategic decisions and plans
Performance manage the Finance, Operations and HR departments heads
Finance & Operations:
Developing and implementing strategic policies, projects & analysis to drive cost/spend optimisation to drive sustainability
The development and implementation of the legal entity transfer and the required continuous operations to maintain compliance with legal requirements
Oversee procurement processes and optimize resource allocation to support organizational objectives
Partner with department heads to develop financial plans and maintain the required programmatic cost targets in support of Directors
HR & Administration:
Lead the strategic development and implementation of a people & culture plan for Jacaranda Health that include people centred internal and external programs.
Ensure we effectively attract, develop and retain talent by developing and implementing people strategies supporting staff performance and well being.
Ensure the organisations values & culture are embedded in the day-to-day actions of the people and organisation
What we are looking for
Preferred MBA, Bachelors in HR or Finance or Business Administration
7-10 years of senior management experience working in an operations role
Proven experience of HR & operations management and working on performance management matrix
Key competencies and skills:
Excellent leadership and organizational abilities
Superior knowledge of industry regulations and operational guidelines
Demonstrated experience of change management in growing international organizations
Experience of working in matrix context
Proven ability in creating creative and practical solutions to increase employee performance and maximize cost-effectiveness while maintaining quality
Proven ability to develop and drive initiatives to yield desired results.
Ability to lead through vision and values by managing up, down, and sideways.
Strategic decision-making, operational and negotiation skills
Advanced negotiation and communication abilities.
Capability to analyze and develop data-driven decisions and initiatives.
Why Jacaranda?
Mission-driven work: Your expertise impacts the lives of millions of mothers and babies
Innovation-forward thinking: Work with cutting edge technology and analytics, at an organization that puts data first
High-growth organization: Be a part of a rapidly scaling organization both nationally and globally
People-centric culture: Work in collaboration with an ambitious, passionate and supportive global team
If you are passionate about providing strategic development and oversight in HR, Finance, and Operations, and eager to contribute to an innovative, data-driven growing organization, we encourage you to apply now via this link to join our team of global health leaders! Applications will be reviewed on a rolling basis.
Candidates should submit their applications by 25th March 2025.
Applications will be reviewed on a rolling basis. Early applications are encouraged.
