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Jacaranda Health
Zonal Coordinator
About Jacaranda Health
Jacaranda Health is a non-profit organization whose mission is to improve maternal and newborn health outcomes in the public health system. We work together with governments and Ministries of Health to deploy affordable and scalable solutions through public hospitals, where the majority of underserved mothers and babies receive care. One such solution is PROMPTS (Promoting Mothers in Pregnancy and Postpartum Through SMS), an AI-enabled text messaging service that empowers mothers with information to improve health-seeking behaviour and connects mothers with lifesaving services through referrals for additional care.
About PROMPTS Ghana
Building on the success of PROMPTS in Kenya, Jacaranda Health has adapted the PROMPTS model for deployment in Ghana through a pilot study. Our focus will be on enrolling mothers in the antenatal period through postpartum. This will ensure that the Ministry of Health in Ghana and its agencies, through the Ghana Health Service, can support mothers with essential information, triage clients who need urgent support, and ultimately, cost-effectively reduce maternal and neonatal mortality.
Role Overview
We are seeking a Zonal Coordinator who will coordinate the enrollment of new and expectant mothers into the PROMPTS Program by supporting healthcare workers to collect relevant data from mums and ensure all data fields of enrolled mums on PROMPTS are complete and accurate, so that all women and their families can experience safe childbirth with dignity. The post holder will work closely with health facility staff, district health managers, and the wider JH teams to ensure the PROMPTS program runs smoothly and efficiently in all the implementing regions, districts, and health facilities.
What You’ll Do
Actively support the launch of PROMPTS and expansion activities across all districts and health facilities, and ensure all activities are implemented based on the organization’s key performance indicators.
Maintain relationships with districts and health facility managers/service providers (including private and faith-based facilities) through constant communication and reporting to secure the continuous enrolment of mothers.
Coordinate day-to-day operations of PROMPTS programs in all assigned districts and health facilities, including collating and uploading enrolment data from health facility contact persons to ensure smooth data flow for processing.
Actively coordinate the enrolment and engagement of new and expectant mothers, and evaluation of activities related to PROMPTS in all assigned districts and health facilities.
Test alternative enrollment methods including the use of healthcare workers, posters, job aids, Network of Practice (NoP), as well as through the Community-based Health Planning and Services (CHPS) initiative.
Actively engage with health facilities to identify and provide training of health staff (midwives and nurses) on PROMPTS, receiving and uploading data to ensure all mothers benefit from the intervention.
Prepare and share monthly/quarterly/annual reports with the relevant managers in the regions, districts, and health facilities of implementation. This should be timely to improve the quality-of- care mothers receive at the health facilities while ensuring the efficient running of the program.
Monitor PROMPTS software/tools and suggested improvements to guarantee quality service provision to all enrolled mothers.
Communicate field-related challenges and/or opportunities with context-specific solutions/interventions to the PROMPTS program manager.
Coordinate supportive supervision on PROMPTS with districts and health facilities, prioritizing poor performing facilities and supporting in-facility PROMPTS contact persons with tailor-made solutions.
Ensure all mums are enrolled in compliance with Ghana’s Data Protection Act (Act 843).
Attend all program and organizational-related meetings through the provided channels such as virtual or in-person meetings to promote organizational cohesiveness.
Perform any other related duties as assigned by the supervisor.
What we are looking for
Bachelor’s degree in Public Health, Health Information Management, Project Management, or a closely related field.
Minimum of 2 years of relevant working experience in the implementation of public health projects/programs (including fieldwork, supervision, data collection, analysis, monitoring, and evaluation activities).
Demonstrated knowledge and/or experience in utilizing digital health/m-Health interventions or tools within the healthcare sector.
Why Jacaranda Health?
Mission-driven work: Your work will contribute to improving maternal and newborn health outcomes
Hands-On Learning: Gain experience with leading data platforms and cloud-based technologies
People-centric culture: Work in collaboration with an ambitious, passionate and supportive team
Location: Ghana
Contract Period: 1 year contract, renewable
Budgeted Gross Salary: Max GHS 17,000
If you are excited about using data to drive meaningful change and looking for an opportunity to develop your skills in a fast-paced environment, we’d love to hear from you! Apply now via this link to join our team of global health leaders!
Candidates should submit their applications by 28th April 2025.
Applications will be reviewed on a rolling basis. Early applications are encouraged.
