Student Relations Site Utility



Texas, USA · Cleveland Heights, OH, USA · Cleveland, OH, USA
Posted on Monday, June 10, 2024

Job Details

Richmond Heights (710) - Cleveland, OH
Regular Part-Time
$14.00 Hourly



Regular Part-Time, Monday - Thursday, 9:00AM - 2:00PM

Compensation: Competitive compensation starting from $14.00 per hour.

Do you have a passion to work one-on-one with students and help them soar? At Flex High School, you will encourage, challenge, and help students grow in confidence and academics, and graduate high school – no matter their obstacle. Remember the person who made a difference in your life? Now it’s your turn.

The Flex High Advantage

Our personalized learning model is what makes Flex High School unique. Our students are at the center of our mission, which means that staff is unified and priorities are set to reach the best outcome for all students. Some the other advantages we offer are:

  • Our student-counselor ratio is 1:250, which is far below many traditional schools.
  • We offer free tutors for students and labs that supplement their instruction and reduce academic discouragement.
  • With the support of Lifelong Learning, an educational services organization, staff receives all the tools/resources needed to do their job without any personal financial investment.
  • We provide ongoing professional learning, continuing education (subsidized), career advancement opportunities for staff throughout the school year.
  • Our staff has a close relationship with and is supported by their area supervisor/leadership. We empower them to succeed.
  • We operate year-round with generous holiday, vacation and seasonal breaks.

How You Will Make an Impact:

The Student Relations Site Utility performs a variety of complex and specialized activities related to student records, the Compliance Program, and all compliance issues related to student attendance. The Position serves as a point of contact for students, parents, and Teachers in appropriate areas of student information, progress, or concerns.

RESPONSIBILITIES/DUTIES: This list is illustrative only and is not intended to be a comprehensive list of tasks performed by this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Student Services & Compliance Program:

  • Maintain daily student data records
  • Check Master Agreement for dates, signatures, etc. in accordance with compliance program processes
  • Review student folders and record deficiencies found; send data to manager for information compiling
  • Review and confirm student attendance tracking
  • Assist teachers on tasks that will ensure compliance program requirements
  • Sends drop/pre-drop letters to students
  • Adhere to School Compliance Program deadlines
  • Participate in student/school events (i.e. graduation, open house)
  • Participate in staff meetings and trainings
  • Assist with Registrar duties, as location requires
  • Utilize organizational systems for records and processing
  • Administrative duties, responsibilities, and activities may be assigned or changed from time to time

Front Office/Student Enrollment:

  • Answer and handle all incoming telephone calls
  • Assist with conducting student orientations
  • Ensure students required enrollment documents are complete and enter in the student information database
  • Comply with expulsion, English Language Learner (ELL), special education, re-enrollment and reinstatement enrollment protocols
  • File documents in student folders
  • Send drop/pre-drop, and certified letters to the parents/students
  • Keep abreast of current school programs and student initiatives



• Ability to read, understand information and carry out oral and written directions.
• Ability to meet schedules and timelines.
• Ability to work in team environments and with multiple levels of personnel.
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
• Ability to work in a high volume and fast-paced environment.
• Ability to perform data entry and maintain record correctly.
• Ability to establish and maintain positive and productive working relationships.


• High School Diploma or equivalent is required, associate or bachelor's degree preferred.
• 1-2 years of clerical and administrative experience in fast-paced office setting.
• Proficient level of skills in MS Office (Word, Excel, PowerPoint, Outlook) and other technology applications.
• Ability to travel in performance of job duties is required.
• Ability to lift, carry, push, pull objects weighing up to 10 pounds.


• Mental Demands: high workflow management, high project coordination, high people engagement.
• Finger Dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
• Talking: especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average Hearing: able to hear average or normal conversations and receive ordinary information.
• Average Visual Abilities: ordinary acuity necessary to prepare or inspect documents, operate office equipment or machinery.
• Frequent multi-tasking, changing of task priorities, repetitious exacting work required.
• Prolonged periods sitting at a desk and working on a computer.
• Working in a low to moderate noise environment with frequent deadline pressures.