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Living Goods

Living Goods

Ouagadougou, Burkina Faso
Posted on Tuesday, May 14, 2024
Role: Human Resources Associate.
Reporting to: HR Manager.
Location: Ouagadougou – Burkina Faso.
About Us
Our Strategy for delivering high-quality, cost-effective community health through and with digitally empowered, equipped, supplied, supervised, and compensated CHWs requires that we continuously re-invent the way we work. Innovating incessantly and with swift responsiveness to global trends is a critical success factor for building a thriving and sustainable LG of today and tomorrow.

Over the last four years, Living Goods has become a more complex organization with multiple implementation modes, exciting opportunities in new countries, and new partnerships in existing countries. Furthermore, while we have delivered some strong work in technology over the last couple of years, we now need to go the extra mile beyond technology and ensure a much greater emphasis on government partnerships in the broader digital health space. We can only do this by building a great place to work where our teams thrive, grow, and deliver extraordinary results.

Purpose of role:
The HR Associate plays a pivotal role in supporting various aspects of human resources, including recruitment, contracts, payroll processing, employee benefits management, and training activities. This position offers administrative and technical support to the country HR team, encompassing responsibilities such as record-keeping, file maintenance, event coordination, and HRIS data entry. The HR Associate is expected to uphold Living Goods' core values and always adhere to organizational policies and procedures.

Key Responsibilities:

Human Resources Coordination:
  • Support the recruitment process for the country ensuring alignment with business needs.
  • Review and update employee contracts to ensure that they are current – make necessary recommendations as required.
  • Prepare essential HR documentation as and when required (employment contracts, immigration application letters, salary adjustments, notices etc.)
  • Participate in HR projects which are aligned to the business strategy.
  • Ensure job profiles are current and aligned with Global standards. Manages relationships with external benefit vendors and administers medical insurance plans, pension plans, and well-being plans, including enrollments, changes, and terminations.
  • Collaborate with the BF HR Manager to review and train staff on the performance management process.
  • Provide comprehensive reports on meetings and activities.
  • Support in reviewing monthly payroll for Burkina Faso, liaising with payroll vendors on queries and legal requirements.
  • Conduct training sessions for employees on the ESS system (TOM 2.0)
  • Collects and collates payroll inputs and required documentation and works closely with the payroll vendor to ensure payroll is accurate and paid on time.
  • Assist in HR audits such as payroll, benefits, or other HR programs and recommends corrective action as needed.
  • Together with relevant stakeholders, review the training plans and recommend training programs.
  • Support in delivering refresher trainings including recurring trainings such as CoC, Safety and Security, etc.
  • Collaborate in creating training material, documentation, and system manuals together with the talent & capability team.
  • Organize employee-related events such as birthdays, long-service awards, and all-team meetings.
  • Proactively identify emerging risk areas, make input to improve risk mitigation strategies.
  • Ensure the security and handle general office communication and queries.
  • Support other Global P&C projects and tasks as required and performs other related duties as assigned.
Qualifications & Experience Required
  • A bachelor’s degree in human resources or related field and/or equivalent experience bachelor level tertiary qualification in Human Resources.
Professional Experience:
  • Minimum 3-5 years’ experience in a similar role.
Skills and Competencies:
Functional/ Technical:
  • Solid working understanding of human resource principles, practices, and procedures.
  • Excellent numerical and analytical skills.
  • Attention to detail.
  • Proven people management experience, leading, managing, directing, and motivating a team.
  • Ability to influence, motivate and engage at all levels of the business through clear and articulate communication.
  • Excellent French and English communication, reporting writing and presentations skills.
  • Excellent oral and written communication skills.
  • Exhibits high integrity and confidentiality when dealing with sensitive information.
  • Great interpersonal and customer service skills.
  • Ability to work well under pressure.
  • Willingness to travel across the country.
  • Teamwork and collaboration.

Living Goods is an equal-opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.