Senior Community Health Program Manager

Living Goods

Living Goods

Operations
Bungoma, Kenya
Posted on Monday, July 22, 2024
Position: Senior Community Health Program Manager
Department: Program Delivery
Reports To: Deputy Director Program Excellence
Direct Reports: Supervisor Coach/Supply Chain Coordinator
No of Positions: 3 (Three)

Location: Kisumu, Busia & Bungoma

About Us
Living Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbours’ doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust.
The organization prides itself on its agile and quick-footed approach and has embedded experimentation, innovation, and research into its DNA. Additionally, Living Goods pushes itself to account for quantifiable and aggressive targets designed to drive health impact. It is this high performance and innovative culture that has pushed LG to learn, adapt, and optimize its approaches in cases where targets aren’t achieved or when local circumstances change. Consequently, the organization and its impact on the lives of the most vulnerable and underprivileged groups has attracted incredible talent from a multiplicity of backgrounds, expertise, race, and cultures as it grows and expands its footprint.

Purpose of role
To lead and provide direct supervision and support to field-based branch teams and oversee all operations in the county.

Key Responsibilities

Team Leadership:
  • Lead and build a high performing team of LG supervisor Coaches and peer Coaches.
  • Lead and inspire teams to deliver desired results
  • Coach and mentor team to develop in both career as well as leadership journeys
  • Hold teams and individuals accountable for their results, their use of resources, their expense reports, and requisitions.
  • Foster a high performance, psychologically safe culture where teams’ members are engaged and feel strong sense of belonging
Program outcome
  • Work hand in hand with the County Health Management team (Focal person, Directors etc) to drive understanding, adoption and institutionalization of LG Performance management approach
  • Supervise and Coach reports and institute a high-performance culture across the entire County team
  • Deliver a high quality, high impact community health program at county level.
  • Develop and implement quarterly action plans based on Program reviews and ensure flow through and accountability.
Cross functional Collaboration
  • Ensure timely Documentation and knowledge management
  • Coordinate new initiatives to ensure success
  • Be the Lead liaison with cross functional and Global teams to maximize opportunities targeted at the County (e.g. Proposal writing, experiments)
Health Systems Strengthening/ Partner Coordination/ Gov Relations
  • Own and drive progress on Health System Strengthening including policy at County level
  • Support resource mobilization –Gov budgeting cycles, Proposal writing, Donor visits
  • Implement County specific DESC maturity roadmaps – Including Financing, Human Resources, Commodity and establish a pathway to progressive successful transition back to Government
  • Support Partner coordination including establishing collaboration mechanisms for synergy and efficiencies
  • Represent the organization at relevant county forums and meetings
  • Have a strong pulse of all activities in the County, understand implications and proactively own and escalate for decision and support

Academic & Professional Qualifications:
  • Bachelor’s degree in business management, Public Health or a related field.
  • Post graduate training in health or project management is an added advantage
  • Project Management certification.

Work Experience:
  • Minimum of Seven (7) years’ relevant experience in a similar organization with two (2) at supervisory level.
  • Experience in working with Bi or multilateral project
  • Broad understanding on use of digital including opportunities and implication

Competencies/Attributes:
  • Demonstrates the ability to guide, mentor, and inspire a team, ensuring effective collaboration and productivity. Oversees team performance, provides clear direction, and fosters a positive work environment.
  • Skilled in identifying, addressing, and resolving conflicts within the team or with external parties. Employs mediation techniques to facilitate healthy discussions and find mutually agreeable solutions, maintaining a harmonious work atmosphere.
  • Proficient in building and maintaining relationships with key stakeholders. Coordinates with diverse groups to align project goals, gather requirements, and ensure stakeholder satisfaction throughout the project lifecycle.
  • Exhibits strong verbal and written communication skills. Storytelling. Clearly conveys information, listens actively, and ensures all team members and stakeholders are well-informed and engaged.
  • The ability to understand and navigate the interconnected environment in which the program operates, including internal and external factors that influence program success.
  • The ability to take full responsibility for the program from initiation to completion, ensuring seamless coordination of all activities and resources.
  • Solutions orientation
  • Proactive and creative in developing solutions

To apply please submit your resume. The deadline for submissions is end of day 2nd August 2024, East Africa Time.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.


Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information