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M-KOPA
At M-KOPA, We Finance Progress.
The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Our people reflect this mission; we pride ourselves in empowering our people to own their own careers and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together.
Job Purpose
As an Associate HR Business Partner, the role holder is expected to support the business function(s) by being a trusted business partner to the stakeholders and staff in the commercial functions.
The aim over time is to grow and enable you to play a critical role in the design and implementation of strategic initiatives to retain and grow our staff. You will act as a primary point of contact for the functions, serving as a connector to internal HR functions and an advisor on all people processes, procedures, and initiatives.
Key Functions
Support your managers in cultivating a high-performance, innovation-driven culture, and ensure that performance management experiences are effective and empowering, prioritizing fairness and objectivity.
Work proactively to identify underperformance and thoughtfully address it professionally and swiftly.
Support your managers and staff through the Learning and Development function to create compelling learning opportunities to address mentorship, coaching for performance and growth, and advising on career opportunities.
Assist in developing and implementing, in close conjunction with your managers, staff retention, career, and succession strategies.
Support Employee Engagement measurement programs and action planning, and champion the cause of employee engagement as a measure of leadership.
Work closely with your managers to understand organizational challenges and design or implement creative solutions.
Works in partnership with managers to provide guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay.
Build and maintain healthy relationships with key stakeholders within your group and the larger organization.
Assist in supporting coaching and developing leaders and managers on how to inspire and influence their teams, as well as improve their communication practices.
Work closely and effectively with other HRBP’s, HR Shared Services, and Centres of Excellence teams to identify best practices and use them to define effective business interventions.
Share knowledge and insights with the wider people team to help shape best practices from a people perspective.
Experience/ Skills & Competencies/ Licenses & Certifications/ Education Required
Bachelor’s Degree in Human Resource Management or a related field.
Professional certification in HR is preferred; SPHRi, SHRM, or CHRMP
You are passionate about people.
You are comfortable in a fast-moving environment with frequent change and a sense of urgency.
Must be an analytical thinker capable of driving decisions through insightful analysis.
You have high integrity and openness, combined with a commitment to good governance.
Ability to multitask and prioritize the daily workload.
Creative thinker and proactive problem solver.
