We are seeking a motivated Telesales Agent to engage with prospective clients, explain mDoc’s services, and drive subscriptions to our healthcare platform. The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to meet sales targets in a fast-paced environment.
Client Engagement
- Make outbound calls to prospective clients to introduce mDoc’s healthcare solutions and services.
- Answer client inquiries, provide detailed information, and resolve concerns to build trust and interest.
Sales Conversion
- Educate clients on the benefits of mDoc’s platform, tailoring your pitch to their specific needs.
- Follow up on leads and close sales to meet or exceed individual and team sales targets.
CRM & Data Management
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Track and analyze sales metrics to identify opportunities for improvement.
Collaboration
- Work closely with the sales and marketing teams to align outreach efforts with organizational goals.
- Share feedback and insights to improve sales strategies and client experiences.
Continuous Improvement
- Stay updated on mDoc’s services, features, and industry trends to deliver informed and impactful sales pitches.
- Participate in training sessions and team meetings to enhance your skills and performance.
Requirements
- Bachelor’s degree.
- 1–2 years of experience in telesales, customer service, or a related role.
- Excellent verbal communication and interpersonal skills.
- Proven ability to meet or exceed sales targets in a fast-paced environment.
Preferred Skills
- Familiarity with CRM tools such as Salesforce, HubSpot, or Zoho CRM.
- Knowledge of healthcare or health tech services is a plus.
- Strong problem-solving skills and the ability to handle objections professionally.
- Self-motivated, with a positive attitude and a results-driven mindset.
Benefits
Opportunities to develop your sales and communication skills in a mission-driven organization.
A collaborative work environment focused on growth and innovation.
Hands-on experience in driving impactful healthcare solutions to underserved communities.
The satisfaction of contributing to meaningful work that improves lives.
