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mDoc
In this position, you will be a part of the team cohort overseeing the business growth at mDoc. You will work closely with external stakeholders including government, funders, corporates and more. You will be expected to have great communication skills and a background in health. You will be expected to provide supportive oversight to a number of projects ensuring the operations are seamless and helping to interface with external stakeholders in and out of the country.
Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members. Providing optimal member- centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action. You must be data-driven or willing to be data-driven. Given we are a technology firm; you will use digital tools to work, plan, manage projects, track, predict our success as well as manage
our members and customers. Also, given mDoc is a startup, there will likely be some fluidity to responsibilities.
Work closely with the manager on business, strategy and execution of the projects.
Conduct data analysis to generate business insights related to revenue growth.
Assist in implementation of project activities in accordance with the work plan.
Use Jira and other technology tools to proactively manage the team’s complex plans.
Lead the daily huddles with the management team.
Prepare administrative documents, collect and compile inputs to documents as well as analyze financials and develop budgets.
Collect, compile, and organize background materials, documents and other materials for meetings and develop clinical education materials for members.
Focus on creating presentations, SOPs, curricula, training materials, quality assessments.
Performs reporting as needed; compiles data, and generates reports and decks as needed.
Create monthly plans for virtual training needs and plans for resources.
Initiates meetings with stakeholders and team, prepares communication to summarize discussions and action items in meetings - internal and client meetings.
Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
Participate in on-site work at the hubs, community outreach activities, and MQN-related assignments. This may involve periodic field visits, member engagement, and support at designated locations to ensure comprehensive service delivery and meet organizational goals.
Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
Conduct reviews of projects for action items and recommend solutions.
Provide general assistance to the program and project team(s) as needed.
Distribute communications related to program and project plan activities.
Schedule meetings for program and project plan activities.
Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
Collaborate and problem solve cross-functionally.
