Find World Changing Social Impact Jobs Here

About mDoc

mDoc is a digital health social enterprise which leverages behavioral science, technology and quality improvement methodologies to provide virtual self-care health coaching to people living with or at risk for chronic health needs. Our goal is to augment the knowledge and capability of health consumers, caregivers and providers to ensure longer, happier, healthier lives across the globe. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping us unlock our true potential.

The Position

The Clinical Program Strategy and Design Lead (CPSDL) will play a critical role in shaping the future of our care delivery model. This individual will lead the design, implementation, and evaluation of innovative health programs that integrate digital health, AI-enabled coaching, and in-person services. The role requires a blend of clinical and coaching expertise, systems thinking, program design and analytics skills to ensure our services drive measurable improvements in operational efficiency, member experience, and health outcomes. We are looking for senior leaders who can think strategically while rolling up their sleeves to execute during this critical growth period for mDoc.

The successful candidate will partner closely with cross-functional teams - including product, operations, growth, AI/data/engineering, research, and quality to ensure programs are evidence-based, human-centered, and scalable across diverse geographies.

The CPSDL will set the direction of our health programs and collaborate closely with teams to design programs inclusive of curricula and education content. If you are passionate about advancing clinical quality, innovating in care delivery, and driving measurable outcomes, this role might be perfect for you. Leading clinical and coaching strategy in technology-enabled health systems is incredibly complex but equally rewarding. For the right leader, it's an exhilarating challenge that allows you to leave a lasting mark on health and wellness.

To thrive in this environment, you must love building teams and collaborating across disciplines to design and implement industry-leading care experiences. We are looking for leaders who understand that healthcare transformation isn't linear - it's a journey of continuous improvement filled with incredible highs and difficult obstacles. These leaders navigate ambiguity with confidence, set bold but achievable goals, and excel at aligning strategy with execution across highly cross-functional teams. At mDoc, we value leaders who build a culture rooted in our mission and unwavering values, fostering a sense of shared purpose and accountability. If you are an empathetic culture builder who values teamwork, curiosity and operational excellence, you'll find mDoc to be a place where your vision and leadership can shape the future of virtual self-care health coaching across the globe.

As the CPSDL, you will:

• Refine the portfolio of programs (which conditions, what outcomes).
  
• Conduct evidence scans and align programs with global and local clinical guidelines.
  
• Design member journeys, curricula, and engaging content across multiple formats.
  
• Collaborate cross-functionally to embed programs into our digital platform
  

This is a builder role - ideal for someone who can think strategically and execute.

Key Responsibilities

Program Strategy & Design

• Lead the end-to-end design of health coaching programs, from concept development to pilot and scale.
  
• Translate organizational goals into structured program models, care pathways, and service flows.
  
• Ensure programs align with global best practices (e.g. WHO where relevant, local and regional MOH guidelines) and emerging innovations in digital health.
  
• Apply human-centered design principles to co-create solutions with members, providers, and communities.
  

Clinical Integration & Evidence Generation

• Partner to ensure evidence-based care protocols are embedded within program design. Integrate digital and AI-enabled tools into care pathways, ensuring safety, quality, and effectiveness.
  
• Conduct regular landscape and evidence reviews to ensure programs reflect current guidelines and best practices.
  
• Translate clinical guidelines into practical, scalable frameworks.
  
• Set and monitor program-level KPIs (clinical outcomes, engagement, retention, cost impact).
  
• Benchmark offerings against global best practices and adapt for cultural context.
  
• Collaborate with research and data teams to design evaluation frameworks and identify outcome measures.
  
• Synthesize insights from pilots and real-world deployment, user feedback, and clinical data to refine programs continuously.
  

Care Delivery Package Development

• Develop and assess detailed curricula: modules, nudges, milestones, and coaching flows with matrixed member journeys.
  
• Create engaging member-facing content (articles, push notifications, chatbot scripts, video/audio scripts).
  
• Leverage people and external assets as needed to accelerate content production.
  
• Ensure content is culturally relevant, inclusive, accessible, and compliant with local national and regional requirements.
  

Strategic Leadership & Collaboration

• Provide strategic direction for new program opportunities (e.g., women’s health, oncology, chronic disease).
  
• Partner with product/UX and engineering teams to translate clinical needs into product requirements and embed seamlessly into digital products.
  
• Collaborate with operations, coaching, and data teams to ensure seamless implementation, training, scale-up, and measurement of program impact.
  
• Support partnerships and external engagements by representing the organization’s clinical program strategy.
  

Quality, Learning & Improvement

• Work with Quality & Learning to embed quality assurance and continuous improvement practices into programs.
  
• Ensure risk mitigation, patient safety, and compliance with local regulations and international standards.
  
• Champion the use of data by program implementers and participants and insights to foster a culture of learning and adaptive program design.
  

Requirements

Qualifications

Must-Have

• Advanced degree in medicine - MD or Nurse Practitioner (NP not RN), PharmD.
  
• Additionally, an MBA, MPH, or MS in Public Health, Health Behavior, or similar.
  
• 6 - 10+ years of experience in program strategy, curriculum development, implementation science research or population health.
  
• Ability to translate evidence-based guidelines into practical, engaging programs and content and deep analytical capabilities.
  
• Strong understanding of behavior change science (goal-setting, habit design, motivational interviewing).
  
• Experience managing people and diverse teams.
  
• Excellent writing, communication, and cross-functional collaboration skills.
  

Nice- to -Have

• Prior experience in digital health, telehealth, or technology-enabled coaching platforms.
  Instructional design or UX exposure.
• Familiarity with GDPR/HIPAA etc , ISO standards, or similar regulatory frameworks.
  
• Experience managing people or external content creators.
  
• Experience presenting to funders, payers, or regulators.
  

You should include these in your application:

• A resume
  
• A cover letter. Your application will not be reviewed otherwise.
  

Benefits

• Lead impactful projects that improve healthcare outcomes for underserved communities.
  

• Be part of a fast-growing health tech company at the forefront of innovation.
  

• Work in a collaborative, flexible environment where your expertise is valued.
  

• Competitive compensation and growth opportunities.
  

• Parental leave
  
• Hybrid position
  
• Resources to thrive