PharmTech Trainee Program



Nairobi, Kenya
Posted on Tuesday, February 13, 2024

At mPharma, our vision is an Africa that's in good health. We will not cease until every person on the continent has access to safe and affordable healthcare and medicines. We’re a growing team of 600+ employees, headquartered in Accra, Ghana, and backed by mission-driven investors. We use technology to enable basic primary healthcare to Africans and have joined hands with drug manufacturers and healthcare providers to develop services and products that help provide access to basic healthcare and lower the costs of medicines. In only a few years, we’ve succeeded in providing low-cost, high-quality healthcare and medicines to hundreds of thousands of patients across 9 African countries (Ethiopia, Gabon, Togo, Ghana, Nigeria, Kenya, Rwanda, Uganda, and Zambia).

At mPharma we are committed to providing equal employment opportunities, and our hiring process and work environment are devoid of discriminatory practices. We promise exciting and rewarding career opportunities in an environment driven by high performance, an entrepreneurial mindset, and innovation.


The PharmTech Trainee Program (PTP) is a 4-month internship program that offers aspiring pharmacy professionals hands-on experience and a solid foundation in the field of pharmacy. Each trainee will be matched to a manager and a mentor throughout the program. Our trainees will have the unique opportunity to learn and apply skills in various facets of pharmacy operations, from dispensing medications, to customer service and clinical pharmacy services. This role is open across multiple locations including Nairobi, Kisumu, Machakos and Nakuru.

Key Responsibilities

  • Support pharmacists in daily tasks such as dispensing medications, managing inventory, and providing patient counseling.
  • Prepare and dispense prescription medications accurately following established protocols and under the guidance of the pharmacist.
  • Provide medication counseling to patients, including instructions on proper dosage, administration, and potential side effects.
  • Assist in reconciling medication lists to ensure accuracy and continuity of care for patients transitioning between healthcare settings.
  • Dispense and update the DDR/Dangerous Drug Register in real time.
  • Receive, review, and bill prescription orders through the pharmacy system, ensuring completeness and accuracy of information.
  • Learn to dispense and process insurance prescription orders, and all billing requirements attached to them.
  • Assist in compounding medications, including sterile and non-sterile preparations, following established guidelines and safety protocols.
  • Assist in managing pharmacy inventory, including ordering, receiving, and restocking medications and supplies to ensure availability and minimize waste.
  • Educate patients on medication adherence, proper use of medical devices (e.g., inhalers, insulin pens), and lifestyle modifications to support their overall health and well-being.
  • Ensure the safety of Inventory from the elements of wastage such as expiry/theft.
  • Maintain accurate and up-to-date patient records, including Chronic Client File record.


  • A recent Diploma or Degree graduate in pharmacy.
  • Fluent in the English Language.
  • Must have the legal right to live and work in Kenya.
  • Must live within Nairobi, Kisumu, Machakos, or Nakuru.
  • Not more than 2 years of years of relevant experience.

Our Ideal Candidate

  • Adept at working in a fast-paced and dynamic environment.
  • Possesses strong analytical and problem-solving skills.
  • Demonstrates excellent attention to detail and organizational abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Excel and other relevant software.
  • Effective written and verbal communication skills.
  • Has the ability to work independently and collaborate with cross-functional teams.

Why should you apply?

  • Work in an agile environment to deliver innovative healthcare value.
  • Opportunity for full-time job placement.
  • Work in a multicultural and fast-changing environment.
  • Gain invaluable relevant experience in healthcare technology and pharmaceutical service delivery.
  • Access to premium learning resources
  • Access to on-the-job training and mentorship
  • On-the-job career coaching
  • Monthly stipend
  • Certificate of achievement

Note: This is a 4-month contract internship program