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At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 500+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers, and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to millions of patients across nine African countries (Ethiopia, Gabon, Ghana, Malawi, Nigeria, Kenya, Rwanda, Uganda, and Zambia.)

Position Description

mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals. The candidate will be a member of our E-Commerce business unit in Ghana and will work with the team to deliver value and high-quality service to customers through our business operations. The E-Commerce business unit is a B2C team that focuses on improving patient's access to quality healthcare through a range of innovative initiatives. This team also manages mPharma’s online retail and delivery activities.

Responsibilities

• Take prescription orders from clients/patients; capturing information appropriately
• Record and submit adverse event reports and materials within a defined time period
• Take regular stock count and keep inventory data updated
• Manage inventory for our online retail pharmacy
• Package and label medication for delivery
• Meet personal/team qualitative and quantitative targets
• Obtain client/patient information by answering telephone calls and responding to messages; verifying and providing information
• Interact with patients in line with established policies and guidelines.
• Perform other duties as assigned by the business unit manager.

Our Ideal Candidate:

• • Certified Pharmacy Technician with at least 2 years of working experience in the community/retail space.
  • Conversant with the code of ethics of the Ghana Pharmacy Council and the PSGH.
  • Ability to work efficiently with all team members within and outside the unit.
  • Must pay attention to detail even under work-related pressure.
  • Team player
  • Efficient at multitasking
  • Computer literate

• Must be able available to work Monday to Saturday evening shifts (4-10pm) - A standard total of 40 hours per week