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WHAT YOU WILL DO

• Work with the Shared Program Design and Development team, comprising of visual design, illustration, health communications experts, to identify gaps and opportunities for Design Research projects.
• Plan for Design Research by devising the DR plan, creating recruitment briefs when necessary, drafting questions and/or designing innovative activities that lead to a deeper understanding of the user(s) and stakeholders.
• Collect stories and document research findings in an organized manner, and share back learnings synthesized to deliver specific next steps.
• Develop a deep understanding of Noora Health’s programs (including medical/public health context, implementation realities, constraints etc) so that insights and findings can be contextualized.
• Conduct design research activities in all Noora Health countries, and liaise with external vendors for similar projects as needed, in concise time bound projects with a definite start and end.
• Actively participate in, and eventually lead, design research analysis and synthesis to yield and present recommendations from the research.
• Work closely with the Learning & Sharing team at Noora Health to create synchronicity between Design Research and other learning based projects (e.g. testing and feedback for existing programs).
• Design and support the execution of research activities for rapid feedback collection, in collaboration with the Learning & Sharing team, once a service / product has been launched in the field.
• Support design research related capacity building in the organization, for other functional teams from diverse backgrounds such as program implementation, training, medical etc.
• Act as a project manager for all design research activities under Shared Programs.
• Work with minimal supervision but requires contact with Senior, Lead or Director levels.

WHO ARE WE LOOKING FOR

• Master’s degree in design/ behavior change/psychology or similar fields, followed by 2-4 years of experience in Design Research, Design Strategy, or Social Design, OR an undergraduate degree followed by at least 6-8 years of experience in above mentioned fields.
• Experience of independently leading or conducting design research activities for at least 3-4 projects/ products/ services, as well as using the output to make informed design-led decisions.
• Good communication skills, proficiency in English and one additional language (relevant to Noora Health’s portfolio countries) is required, multilingual proficiency is a plus.
• Ability to, and experience of, working seamlessly in the Impact sector or Public Health domain.
• Proactiveness in anticipating challenges/opportunities and working with the team to address the same.
• Strong communication and time management skills to stay on track with timelines and effectively troubleshoot challenges to move projects forward.
• Deep care for facilitating dignified, equitable design research experiences that are additive and not extractive to participants and the ability to thoughtfully touch upon diverse topics.
• Experience with community building and collaborating across a range of stakeholders, in service of collective action.
• Experience of building relationships and working with teams across multiple geographies, particularly within South-East Asia. Added plus if one of those countries is within Noora Health’s portfolio.
• Comfortable spending extended periods of time in Noora Health’s implementing countries, to support various projects.