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WHAT YOU WILL DO

• Lead development of communication content, in consultation with public health experts, clinicians, and designers. Serve as the go-to resource in the organization for health communications writing. This can include developing social behavior change strategies or creative briefs
• Conduct desk research, on-field needs-finding, and user research around programs from a content perspective to understand enablers and barriers to health behaviors, and contribute to insights to inform the creation of our health education curriculum
• Draft and write content with best practices from social behavior change communication practices for effective health communications messaging. These messages will be delivered through classroom-like settings (e.g. handouts, flipcharts) or digital channels (e.g. Whatsapp, SMS, IVRS.)
• Write with the audience in mind so the content and collateral meets the audience where they are at. Our audience are those that access care in public health settings, and may have limited health literacy.
• Provide final review to ensure content considers storytelling, best social behavior change communication practices, and user research.
• Interact with experts to create, prepare drafts and update the health education content of our health communication tools.
• Liaise with the creative design team to ensure visuals, tone format, and other collateral components align with intended messaging.
• Plan for and lead the testing of health messaging/ tools to validate the effectiveness of the material
• Work closely with the design, implementation, and research team to incorporate learnings and link insights that can make our programs better
• Copy-edit for final materials to ensure a high-quality copy.
• Build and manage the health communications team in the organization, to support all expected program deliverables
• Participate in strategic planning and project meetings with internal teams and partner organizations, including liaising with the government stakeholders as and when needed

WHO ARE WE LOOKING FOR

• Experience of at least 8 years in strategic communication, behaviour change
• Graduate degree in Communication, Behaviour Change or equivalent.
• Experience with social behavior change/health communication theory
• Outstanding communication skills and ability to work seamlessly as part of a diverse team including designers, technologists, trainers and medical professionals
• Excellent document/report writing skills in English to draft initial text and copy for health communications content
• Close attention to detail while reviewing drafts and finalizing content
• Able to manage feedback streams and iterate communication materials accordingly
• Experience working in digital health interventions/ awareness of digital health policies and standards is an added bonus
• Being multilingual. Proficiency in one or more local dialects is a plus (specifically Madura and Javanese)
• Good knowledge of MS Office and Google Suite
• Experience with managing fast-paced projects with tight timelines
• Comfortable traveling to government health facilities and homes of users within Indonesia as needed