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ABOUT THE ROLE

The objective of this role is to develop a constructive, interactive, continuous and adaptable knowledge-building system for the population accessing public healthcare. As a Program Coordinator, you will play a critical role in managing the engagement of the Care Companion Program with our partners.

WHAT YOU WILL DO

Manage end-to-end operations of Yos Aid program at identified hospital partners:

• Support Program Manager/Lead Trainers in the implementation and maintenance of the Care Companion Program. The operations of our program are divided into different phases that include both on-site implementation (requiring travel) and off-site support. You will be closely involved in each of these phases.
• Be the primary coordinator for a set of partners, which include public hospitals. This will require people management, analytical and problem-solving skills.
• Attend the review meetings held at hospital and district level for building connections, rapport for smooth implementation of the program.

Monitoring of the CCP in partner hospitals:

• Quantitative Monitoring: Actively monitor the output data for the assigned hospitals and work along with the program manager to address the operational challenges identified during the monitoring process.
• Qualitative Monitoring: Conduct class quality audits for a randomly selected set of hospitals every month.

Support training of the trainer activities at identified hospital partners:

• Support the Master Trainers/Lead Trainers in delivering the ToT modules for the different content areas in the local language.
• Identify the need for booster training sessions and coordinate its logistics.

Program Iterations/Product Testing:

• Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners.
• Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions.

WHO ARE WE LOOKING FOR

• The position requires heavy project based travel to various healthcare facilities (DH, SDH, CHC, PHC and HWC) in a few districts in the given state. Travel may be for an extended duration and sometimes requires relocation to another region of the state.
• You will be located in the district headquarter of your work location.
• 0-6 months of relevant work experience with problem solving skills, a team player and an excellent communicator.
• Language criteria: Kannada & English (applicant should have fluency in the native language of the state and candidates without above-mentioned language proficiency need not apply).
• Healthcare or management background (MPH, MHA, MBA, MSW, BPT, Bachelors in nursing).
• Proficiency in MS Office/G-drive, common computer applications.
• Required to manage relations with government staff in a sensitive manner at the same time ensuring their training outcomes are met.
• Preferable to have your own vehicle/two wheeler for local travel.

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