Entity: Noora Health Bangladesh
Job type & Band:
Full Time NH2L1
Location: Sylhet, Bangladesh
Team: Implementation
Experience: 1-3 years
Reporting Manager: Atonu Bhattacharjee
As growth starts from within, we’re inviting internal applications for the Program Associate role for Sylhet location. If this role sparks your interest and aligns with your career goals, we’d love for you to apply!
ABOUT THE ROLE
The objective of this role is to develop a constructive, interactive, continuous and adaptable knowledge-building system for the population accessing public healthcare. As a Program Associate, you will play a critical role in managing the engagement of the Care Companion Program with our partners.
WHAT YOU WILL DO
- Manage end-to-end operations of Noora Health program at identified hospital partners (60%):
- Support Program Managers/Lead Trainers in the implementation and maintenance of the Care Companion Program. The operations of our program are divided into different phases that include both on-site implementation (requiring travel) and off-site support. You will be closely involved in each of these phases.
- Be the primary coordinator for a set of partners, which can include both public and private hospitals. This will require client management, people management, analytical and problem-solving skills.
- Monitoring of the CCP in partner hospitals (20%)
- Quantitative Monitoring: Actively monitor the output data for the assigned hospitals and work along with the program manager to address the operational challenges identified during the monitoring process.
- Qualitative Monitoring: Conduct class quality audits for a randomly selected set of hospitals every month.
- Support training of the trainer activities at identified hospital partners (10%):
- Support the Master Trainers/Lead Trainers in delivering the ToT modules for the different content areas in the local language
- Identify the need for booster training sessions and coordinate its logistics
- Program Iterations/Product Testing(10%)
- Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners
- Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions.
WHO WE ARE LOOKING FOR
- The position requires heavy project-based travel to various district hospitals, upazila health complexes and other facilities in the given Division. You will also be required to travel any time and extensively, based on program needs, across Bangladesh. These travels may be for an extended duration and sometimes may require relocation to another region for a while.
- You will be located at the district level or at the divisional HQ depending on the program needs.
- Language criteria: Proficiency in: Bangla and English
- Healthcare or management background (MPH with any relevant disciples is okay and in fact required.
- Proficiency in MS Office/G-drive, common computer applications.
- 1-3 years of relevant work experience in public health with problem solving skills, a team player and an excellent communicator.
- Required to manage relations with government staff in a sensitive manner at the same time ensuring the program outcomes are met.
We encourage interested internal team members to apply and explore this opportunity to grow, collaborate across teams, and contribute to meaningful, user centered health services.
